In short: Tripplo’s analysis covers a sample of 70 guest reviews of The Naka Phuket. Guests in the sample highlight Service & staff, Location and The rooms. The most common complaints: Reception came across as cold or unfriendly to several guests. Worn furniture and villas that feel dated.
The Naka Phuket -SHA Plus Certified is a 10-minute ride from the white sands of Patong Beach and various entertainment options. Offering unique-designed villas with private balconies, the property also boasts an outdoor pool and a restaurant. Free Wi-Fi is available throughout the residence.
Phuket Town is approximately a 20-minute drive from The Naka Phuket -SHA Plus Certified. A 40-minute drive takes guests to Phuket International Airport.
Stylish villas are tastefully decorated and offer modern facilities such as a flat-screen cable TV, a refrigerator and a safety box. En suite bathrooms come with a bathtub and shower facilities.
Guests of The Naka Phuket -SHA Plus Certified can laze by the pool or enjoy pampering massage treatments at the spa. For convenience, the residence offers a 24-hour front desk, a tour desk and meeting facilities.
For meals, sample a variety of both Thai and international cuisines served at The Wiwa, an all-day dining restaurant located just 5 steps away from the beach. With particular views of the sea and the sunset, The Nana offers refreshing beverages until late night. The Meka provides guests with a wide range of healthy dishes and drinks.
Tripplo's verdict, based on guest reviews
Tripplo’s analysis · Updated 10 October 2026 · How we review hotels
The Naka Phuket is for travellers who notice architecture. Its glass-fronted villas look out over the sea at Kamala, and guests talk about waking up to the Andaman Sea through floor-to-ceiling windows, swimming in their own pool and ending the day with a drink at The Nana as the sun sets. The staff are warm and attentive, the villas are large and spotless, and the mood is quiet, yet Patong is only a short ride away. The design does come with trade-offs, however. Not every pool is fully screened from neighbours, and the ground-floor villas miss much of the view. Dining is limited for a longer stay and prices in the restaurant and spa are high, while some villas are ready for a refresh. The beach below is rocky and the centre of Kamala is not within easy walking distance. Couples who want a stylish hideaway with a view will be very happy here; anyone who needs total privacy should ask for an upper-level villa.
Guests score it 9.0 out of 10 — the average across the 12 hotels we list on Phuket is 9.1.
What Guests Loved
- Guests return again and again to the design: floor-to-ceiling windows, clean lines and villas that feel modern and serene. For many, the aesthetic is the first thing they mention.
- Views of the Andaman Sea are a constant theme, from the villas, the pools and The Nana at sunset. Guests in villas on the upper levels are the most enthusiastic about the outlook.
Things to Consider
- Several guests found that their villa pool could be partly overlooked, which matters for anyone who wants complete privacy. Ground-floor villas also have less of a view, and one guest felt theirs was not worth it.
- Breakfast and the restaurants are generally liked, but some guests found little variety over a longer stay and felt the quality did not match the villas. Prices in the restaurant and the spa are considered high.
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Should you book it?
The Naka Phuket is worth booking for couples who appreciate contemporary architecture and a pool of their own — but pick somewhere else if you need a pool that no one can see into.
Book it if you want
- Couples who appreciate contemporary architecture and a pool of their own
- Travellers who want a quiet base within easy reach of Patong
Pick somewhere else if
- You need a pool that no one can see into
- You want to walk to the centre of Kamala or swim from a sandy beach
What guests actually say
Tripplo’s analysis uses a sample of 70 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +Breakfast praised for its quality and wide choice
- +Dinners at the restaurant described as tasty
- +Quick in-villa dining service
- –Some found the breakfast limited and in need of more variety
- –Restaurant food called average or poor by several guests
- –Only one restaurant on site
”The breakfast was one of the highlights — excellent quality, great variety and plenty of options.” — guest, translated
Service & staff
- +Friendly, helpful staff
- +Requests handled quickly, many through the hotel app
- +Buggy service around the clock within the resort
- –Reception came across as cold or unfriendly to several guests
- –Waiting for the buggy can take a while
- –Room problems such as Wi-Fi and key cards slow to be fixed
”All the staff and the management are really polite, kind and helpful.” — guest, translated
Pools, beach & aquapark
- +Private pools in the villas
- +A large, enjoyable main pool area
- +Its own private beach
- –The rocky beach makes swimming in the sea difficult
- –Private pools can be seen from other parts of the resort
- –Villa pools not always cleaned daily
”The pool area was huge and enjoyable.” — guest, translated
The rooms
- +Spacious villas, many with a private pool
- +Stylish design with floor-to-ceiling windows
- +Comfortable rooms that feel private
- –Hard mattresses and pillows
- –Dark interiors and lighting guests found too harsh or too weak
- –Lower-level rooms miss out on the view; dated TVs
”The room was stylish, clean and comfortable.” — guest, translated
Condition & cleanliness
- +Many found the villas clean
- +Some praised the upkeep and ongoing renovation
- –Worn furniture and villas that feel dated
- –Insects in and around the villas
- –Cleaning not always thorough
”Not so well maintained, and the overall quality of the space felt quite used.” — guest, translated
Location
- +Sweeping sea views
- +Peaceful hillside setting
- +Easy reach of tours and Patong
- –A drive from Kamala centre, on a steep hillside
- –The access road is very dark at night
- –The large site can be hard to get around
”The location is amazing — peaceful, beautiful and close to everything.” — guest, translated
Noise levels
- +Quiet and peaceful atmosphere
- +A good place to relax
- –Noisy air conditioning
- –Wind that makes the glass walls rattle
”Quiet, luxurious feeling, private.” — guest, translated
Value for money
- –The price does not match the condition, according to several guests
- –Restaurant and spa prices are high
- –A private pool or a higher villa with a view costs extra
”For the amount paid, I had hoped to stay somewhere much newer.” — guest, translated
Frequently asked questions
How far is The Naka Phuket from the airport?
The Naka Phuket is 21 km from Phuket International Airport (HKT).
How far is The Naka Phuket from the centre of Phuket?
The Naka Phuket is 4.5 km from the centre of Phuket.
How do guests rate The Naka Phuket?
On Booking.com it scores 9.0/10 from 997 guest reviews.
How many stars does The Naka Phuket have?
The Naka Phuket is a 5-star hotel.
What amenities does The Naka Phuket offer?
The Naka Phuket offers beachfront, private Pool, outdoor Pool, free Wifi, spa and fitness Centre.
Weather & sea temperature — Phuket
Right now: 27° air · 31° sea
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1/18, 1/20 Moo 6, Tambon Kamala, Amphoe Kathu, Phuket, 83150 Kamala Beach, Thailand