In short: Tripplo’s analysis covers a sample of 61 guest reviews of Keemala. Guests in the sample highlight Service & staff, The rooms and Food & restaurants. The most common complaints: Pushy, curt handling of check-out times, with warnings of extra charges. Insects, mosquitoes and lizards are common.
Keemala is nestled amidst lush flora atop rolling hills overlooking Kamala Village and the Andaman Sea. This resort boasts a spa and wellness centre, soothing massage treatments and a restaurant. Kamala Beach is 2 km away. Guests are provided with free WiFi access throughout the stay.
Featuring a private pool, each tastefully unit is complete with multimedia, seating areas and a terrace, which enhances stunning views of the below woodlands and the glittering sea. Complimentary soft drinks are available in the minibar. En suite bathrooms are all supplied with a bath and free charming toiletries.
For added conveniences, Keemala provides a 24-hour front desk and laundry service. Guests can arrange day trips or ticketings at the on-site tour desk. Guests can also enjoy working out in the fitness centre or getting extra sweats in sauna room.
The property is a 5-minute drive from Phuket FantaSea and a 30-minute drive from the bustling nightlife on Bangla Road in Patong and 45 - 60 minutes ride from Phuket International Airport.
Open for all-day dining, Mala Restaurant offers an exceptional dining experience where guests can indulge in authentic Indian cuisine prepared by our native Indian's chef, alongside a curated selection of Thai and international dishes. Each meal showcases rich flavors and quality ingredients, creating a diverse culinary journey in the heart of Keemala.
Tripplo's verdict, based on guest reviews
Tripplo’s analysis · Updated 10 October 2026 · How we review hotels
Keemala is for travellers who want the setting to be the point of the trip. The villas sit on a jungle-covered hillside above Kamala, each with its own pool and a terrace looking over the forest towards the Andaman Sea, and their designs, from tree house villas to cage-shaped ones, feel nothing like a standard hotel room. Guests speak most warmly about the staff, the cleanliness and the calm, and the spa with its holistic wellness activities gives the days a gentle rhythm. The same setting brings the trade-offs. Keemala is not on the beach: Kamala Beach is 2 km away and the grounds are hilly, so you depend on the resort's transport and a car for trips to the sea or to Patong. Mosquitoes come with jungle life, and some villa pools sit in shade all day. Couples who want privacy and a spa will find a quiet hideaway; anyone planning a beach holiday should stay closer to the sand.
Guests score it 9.2 out of 10 — the average across the 12 hotels we list on Phuket is 9.1.
What Guests Loved
- The resort is set among greenery on the hills above Kamala, with views over the forest to the Andaman Sea. Guests describe a jungle setting with fish, butterflies and birds, and many call the stay peaceful and almost magical.
- Each villa has its own pool and terrace, and guests praise the unusual design: tree house villas, cage-shaped villas and two-level layouts where you step down from the bedroom to a living area with the pool just outside.
Things to Consider
- Keemala is on a hillside and Kamala Beach is 2 km away. The grounds are steep, so guests rely on the resort's transport to get around, which they describe as good, and trips to the beach or Patong need a car.
- The jungle setting brings mosquitoes, insects and small lizards around the villas. Several guests advise packing insect repellent and using it, especially in the evening.
Free PDF: what guests really say about Keemala
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Should you book it?
Keemala is worth booking for couples who want privacy and a pool of their own — but pick somewhere else if you want to step straight out onto the beach.
Book it if you want
- Couples who want privacy and a pool of their own
- Travellers who come for the spa and wellness programme
Pick somewhere else if
- You want to step straight out onto the beach
- Insects and steep paths would spoil your stay
What guests actually say
Tripplo’s analysis uses a sample of 61 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +Delicious breakfasts with plenty of choice, served at the table and from the buffet
- +The restaurant wins praise at lunch and dinner too, Italian dishes included
- +Breakfast can also be enjoyed in the villa
- –The restaurant is small, and food and room service stop around midnight
- –A few guests found the food disappointing
”Breakfast and the restaurant in general had very good food with great variety.” — guest, translated
Service & staff
- +Warm, attentive staff who go above and beyond
- +Buggy service around the resort and a shuttle to Kamala Beach
- +Villa hosts who help with everything
- –Pushy, curt handling of check-out times, with warnings of extra charges
- –Some staff come across as unfriendly or indifferent
- –Waiting for the buggy, which you depend on to get around
”Their customer service is amazing. I was catered to in every way. They went above and beyond.” — guest, translated
Pools, beach & aquapark
- +A beautiful main pool
- +Private villa pools with a view
- –Villa pools often sit in the shade and are cold
- –Villa pools are less private than expected
- –Criticism of pool cleanliness and a broken jacuzzi
”The villa pool is in constant shade, so the water is always a bit too cold – we spent our time in the perfect main pool instead.” — guest, translated
The rooms
- +Strikingly original villas, from tree houses to tents and nests
- +Spacious villas, many with their own pool
- +Fabulous bathrooms, some with an outdoor shower
- –Little privacy in some villas, and the view does not always match the photos
- –Some villas get very hot despite the air conditioning, or feel dark
- –Light gets in, making it hard to sleep in
”Stunning, squeaky-clean rooms and fabulous bathrooms.” — guest, translated
Condition & cleanliness
- +Very clean villas and grounds
- –Insects, mosquitoes and lizards are common
- –Bedding not always clean
- –No hot water or broken equipment for some guests
”Everything was very clean, peaceful and beautifully designed.” — guest, translated
Location
- +A lush jungle setting with birds and butterflies
- +Wonderful views and scenery
- +A quiet, different side of Phuket away from the beach
- –Isolated, far from the centre and hard to get a taxi
- –A steep hillside site that is hard to get around on foot
”A mystical stay in the most amazing scenery.” — guest, translated
Noise levels
- +A calm, peaceful atmosphere
- –Noise carries in some villas, for example from the pool waterfall
”My villa was very close to the pool waterfall, so it was a little noisy at times.” — guest, translated
Value for money
- +Worth the money for some, despite the high price
- –Many find it overpriced for what it offers
- –Extra charges for even a short late check-out
”A beautiful and unique experience, but very overpriced for what it offers.” — guest, translated
Frequently asked questions
How far is Keemala from the airport?
Keemala is 19.7 km from Phuket International Airport (HKT).
How far is Keemala from the centre of Phuket?
Keemala is 3.3 km from the centre of Phuket.
How do guests rate Keemala?
On Booking.com it scores 9.2/10 from 692 guest reviews.
How many stars does Keemala have?
Keemala is a 5-star hotel.
What amenities does Keemala offer?
Keemala offers private Pool, outdoor Pool, spa, sauna, fitness Centre and free Wifi.
Weather & sea temperature — Phuket
Right now: 27° air · 31° sea
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10/88 Moo 6, Kamala, Kathu District, Phuket, 83150 Kamala Beach, Thailand