In short: Tripplo’s analysis covers a sample of 65 guest reviews of Aelia Luxury Suites. Guests in the sample highlight Service & staff, The rooms and Location. The most common complaints: Many find breakfast limited, repetitive and short on fresh produce. Some staff, particularly at the bar and breakfast, come across as rude.
Aelia Luxury Suites in Santorini offers a 5-star aparthotel experience with a swimming pool boasting stunning views, a sun terrace, and a lush garden. Guests enjoy free WiFi in public areas, a restaurant, bar, and lounge.
The property features private check-in and check-out, a 24-hour front desk, concierge service, and a hot tub. Additional amenities include a fitness centre, beauty services, and an indoor play area.
The family-friendly restaurant serves Greek, Italian, Mediterranean, seafood, steakhouse, and barbecue grill cuisines. Breakfast options include continental and buffet with local specialities, fresh pastries, and more.
Located in Karterados, Aelia Luxury Suites is less than 1 km from Agalma Emmanouil Vagaiou and 3 km from Santorini International Airport. Nearby attractions include Karterados Beach and the Archaeological Museum of Thera.
Tripplo's verdict, based on guest reviews
Tripplo’s analysis · Updated 10 October 2026 · How we review hotels
Aelia Luxury Suites is best for travellers looking for an authentic stay in Karterados village with self-catering convenience. Guests score this hotel exceptionally well on Booking.com and speak highly of it on Google. Guests enjoy suites with functional private kitchenettes and an elevated pool with an expansive sun terrace. Wellness facilities are also available on-site. Note, however, that the property is situated at a distance from the caldera cliffside and requires a significant walk to reach the nearest beach.
Guests score it 9.0 out of 10 — the average across the 17 hotels we list on Santorini is 9.4.
What Guests Loved
- The pool area serves as the property's focal point, providing a quiet alternative to the crowded Oia overlooks. Its sun terrace and garden surroundings create a private atmosphere for guests looking to unwind away from the island's busiest hubs.
- Situated in the traditional village of Karterados, the hotel offers a grounded perspective of local life while remaining close to the airport. This location allows for easier navigation of the island compared to the congested pedestrian zones of Fira.
Things to Consider
- While Karterados is centrally located, those seeking the classic cliff-edge sunset views of Oia or Fira will need to travel by vehicle. The property offers a serene inland setting rather than a direct caldera-rim orientation.
- Reaching Karterados Beach requires a short drive or a walk of approximately 1.4 miles. Guests who prioritize immediate seaside access might find the inland location requires more logistical planning for daily swimming or beach activities.
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Should you book it?
Book it if you want
- Travellers who notice architecture and interiors
- Guests who plan the day around the pool
- Travellers wanting design and pools in one place
Prices at Aelia Luxury Suites
When we last checked (13 October 2026), a 2-night stay for two adults cost from €176 in total (€88 per night).
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
Typical price per night: €102. Lowest €83 (check-in 9 Nov), highest €430 (check-in 29 Sept).
Stays starting on a Friday or Saturday cost about 16% more per night than stays starting Sunday to Thursday.
Price per night for check-ins from 22 Sept to 12 Nov, measured daily by Tripplo for 2 nights and two adults, one month ahead.
What guests say
Reviews from Google“We had an absolutely wonderful stay at Aelia Hotel in Santorini. From the moment we arrived until the day we left, we felt genuinely welcomed and cared for. A huge thank you to the two amazing receptionists Illiana and Ambia , who were incredibly kind, warm, and always happy to help. They fulfilled every request with a smile and made our stay truly effortless. Special thanks also to the fantastic bartender Geni, the wonderful waiters, and every single member of the staff. Your hospitality made this experience unforgettable. The hotel is beautiful, spotless, peaceful, and elegantly designed. Every detail made us feel, as if we were staying in a paradise. It was the perfect place to relax with kids and create precious family memories. Thank you for everything. We will always remember our time here and hope to come back again soon. We highly recommend Aelia Hotel to anyone visiting Santorini!”
“From the moment we arrived, we were greeted with a warm smile, and the entire experience—from check-in to being shown around the hotel and settling into our room—was seamless. The whole team was incredibly welcoming, accommodating, and always a pleasure to chat with. Breakfast offered a great selection for vegetarians, with plenty of delicious options to choose from. The hotel was spotless throughout our stay, with all areas consistently clean and well maintained. Overall, it was a fantastic experience, and we would happily stay here again.”
“I recently transferred guests to Aelia Luxury Suites and, based on their feedback, they were very satisfied with their stay. They mentioned that the property is elegant, very clean and well organized, offering comfort and a high level of hospitality. The overall experience was very positive and fully matched the name of the accommodation. As a professional driver in Santorini, I always value my clients’ feedback and when it is so positive, it is definitely worth mentioning. It seems to be an excellent choice for quality accommodation on the island. Thanasis Van Of Fame Santorini, Greece”
“Excellent stay! Great location, free airport transfer, and an amazing young team that was incredibly responsive to every request. They went above and beyond by arranging a late check-out for our late flight, which we really appreciated. Highly recommended!”
“It was truly a wonderful luxury stay from the moment we arrived until the day we checked out. The hotel environment was elegant, peaceful, and beautifully designed, giving us a feeling of comfort and exclusivity throughout our stay. The room was exceptionally clean, spacious, and thoughtfully prepared with high-quality amenities. Every detail — from the comfortable bedding to the refined interior design — reflected true luxury and attention to guest comfort. What impressed us most was the outstanding service. The staff were warm, professional, and always ready to assist with a genuine smile. They were attentive to our needs, responded quickly to requests, and made us feel sincerely welcomed and valued. Their hospitality elevated the entire experience. Overall, it was not just a stay, but a memorable luxury experience. We truly felt relaxed, well taken care of, and we would definitely return again.”
What guests actually say
Tripplo’s analysis uses a sample of 65 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +Some enjoyed a good breakfast spread, with options for vegetarians
- +Tasty pizza and pasta, and good cocktails at the pool bar
- –Many find breakfast limited, repetitive and short on fresh produce
- –Half board means a short, snack-style menu, with the second meal served only in the afternoon
- –Water with dinner costs extra
”What could have been better was a more varied breakfast; there weren't many options, especially if you stay more than a couple of days.” — guest, translated
Service & staff
- +Warm, helpful reception staff who go out of their way
- +A free shuttle to Fira, plus a welcome drink and tour on arrival
- –Some staff, particularly at the bar and breakfast, come across as rude
- –Reported problems often weren't fixed
”What really stood out was the staff. Everyone was exceptionally friendly, welcoming and helpful throughout our stay.” — guest, translated
Pools, beach & aquapark
- +Pleasant pools and heated hot tubs in a pretty courtyard
- +Good-quality pool furniture
- –The hot tubs are often not warm, or not working
- –Limited pool opening hours
- –Some found the pools dirty or in poor repair
”The hot tub wasn't hot, more like pool temperature, so we didn't really get full use of it.” — guest, translated
The rooms
- +Comfortable, spacious suites with very comfy beds
- +Private hot tubs and terraces with views
- –Stairs and floors get slippery when wet, and there are too few hooks
- –Some rooms feel cold and damp
”Beds super comfy, and a hot, powerful shower.” — guest, translated
Condition & cleanliness
- +Spotless rooms in a modern, well-designed property
- –Parts of the hotel are worn and poorly maintained
- –Some rooms weren't clean on arrival, with ants or bad smells
”Poorly maintained. Everything now looks old and neglected.” — guest, translated
Location
- +Central on the island, close to the airport and the harbour
- +Quiet, away from the busy villages
- –You really need a car, as Fira, Oia and the beaches are a drive away
”Close to the airport, close to the harbour and in the middle of the island, which makes it easy to get around.” — guest, translated
Noise levels
- +Quiet and peaceful
- –Noisy plumbing or hot-tub pumps at night
”The hotel is nice and quiet.” — guest, translated
Value for money
- +Some feel it's good value
- –Many think it's overpriced for what you get
- –Extras such as transfers and drinks are expensive
”Overpriced for what you get.” — guest, translated
Frequently asked questions
How far is Aelia Luxury Suites from the airport?
Aelia Luxury Suites is 2.6 km from Santorini Airport (JTR).
How far is Aelia Luxury Suites from the centre of Santorini?
Aelia Luxury Suites is 2 km from the centre of Santorini.
How do guests rate Aelia Luxury Suites?
Aelia Luxury Suites is rated 4.5 out of 5 on Google, based on 331 reviews. On Booking.com it scores 9.0/10 from 1,092 guest reviews.
How many stars does Aelia Luxury Suites have?
Aelia Luxury Suites is a 5-star hotel.
What amenities does Aelia Luxury Suites offer?
Aelia Luxury Suites offers free Wifi, outdoor swimming pool, airport shuttle, free parking, family rooms and non-smoking rooms.
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Aelia Luxury Suites, Santorini Karterados, Karterados, 84700