In short: Tripplo’s analysis covers a sample of 68 guest reviews of Le Meridien Khao Lak Resort & Spa. Guests in the sample highlight Food & restaurants, Service & staff and The rooms. The most common complaints: Coral and rocks that make getting into the sea difficult, especially at low tide. Dated buildings and areas in need of renovation.
Located on the secluded white sands of Bangsak beach, Le Meridien Khao Lak Resort & Spa is the newest addition of Marriott International in Khao Lak, Phang Nga.
Ideal for couples, families and nature lovers, this 5-star resort offers 3 swimming pools, 6 restaurants and bars, spa, kids club, recreational activities and direct beach access. Free WiFi is available in all rooms and throughout hotel's public areas.
Featuring modern décor, each room has a private balcony, a flat-screen TV and a safety deposit box. Some rooms have private terrace providing direct pool access. The en-suite bathroom comes with a hairdryer, slippers and premium bath amenities.
Guest can relax in one of the two whirlpools, work out in the 24-hour fitness centre, enjoy a wide variety of resort activities, or indulge in a relaxing massage at the spa. For guests' convenience, there is a 24-hour front desk available at the property.
Start a day at The Nest for daily buffet breakfast. Guest can also enjoy delicious Italian cuisine at Pizzeria L’Uccello while Beach Grill restaurant offers casual beachside dining overlooking the Andaman sea view. An on-site coffee shop, a lobby lounge and a pool bar are also available for refreshing drinks and light snacks.
Le Meridien Khao Lak Resort & Spa is 20 minutes to the town centre. Phuket International Airport on Phuket Island is approximately a 1.5 hour south of the resort. Airport transfer can be arranged at an additional charge.
Tripplo's verdict, based on guest reviews
Tripplo’s analysis · Updated 10 October 2026 · How we review hotels
Le Meridien Khao Lak Resort & Spa is built for days that never need to leave the resort. It sits on Bangsak beach, away from the busier centre of Khao Lak, and the large main pool, the gardens and the sand are all within a few steps of each other. Guests talk most warmly about the staff and the breakfast, and families appreciate the kids' club, the games room and the steady programme of activities. Rooms are clean and comfortable, and the pool-access rooms and pool villas make the most of the setting. The quiet location is also the main trade-off, since restaurants and bars outside the resort depend on the shuttle or a taxi. Some guests have run into maintenance noise, and a few parts of the resort could use a refresh. Families and couples who plan to stay put will find a well-run, friendly base by the Andaman Sea.
Guests score it 9.2 out of 10 — the average across the 10 hotels we list in Khao Lak is 9.2.
What Guests Loved
- Service is the thread running through most reviews. Guests describe the staff as wonderful and welcoming, and some return year after year; one couple even held their wedding at the resort and could not fault the team.
- Breakfast at The Nest is praised more than anything else apart from the staff. Guests call it fabulous and varied, with food that is always fresh, though some would like more vegetarian Indian dishes.
Things to Consider
- Bangsak is quiet and away from town, which many guests enjoy, but location is the area where the resort scores lowest. Going out means relying on the shuttle, which one guest found basic and without air conditioning, or a taxi.
- Some guests stayed during maintenance work that caused noise around the grounds and affected one of the pools, and others felt parts of the resort, including the building exteriors, are ready for a refresh.
Free PDF: what guests really say about Le Meridien Khao Lak Resort & Spa
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Should you book it?
Le Meridien Khao Lak Resort & Spa is worth booking for families who want a kids' club and plenty to do on site — but pick somewhere else if you want restaurants and nightlife within walking distance.
Book it if you want
- Families who want a kids' club and plenty to do on site
- Couples looking for a quiet beachfront resort with a spa
Pick somewhere else if
- You want restaurants and nightlife within walking distance
- You need a perfectly calm stay and dislike the risk of maintenance work
What guests actually say
Tripplo’s analysis uses a sample of 68 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +A generous, varied breakfast buffet with a huge choice
- +Fresh, tasty food and a good range of cuisines
- +Excellent cocktails and an Italian pizzeria on site
- –Dinners and other meals felt average to some, and repetitive on longer stays
- –Long queues at the coffee machines at breakfast
- –A sea-view restaurant that felt plain and lacked atmosphere
”The breakfast is generous and changes every day, which is much appreciated.” — guest, translated
Service & staff
- +Friendly, smiling and attentive staff throughout the resort
- +Little touches that make you feel special
- +A warm welcome and helpful staff in every department
- –Limited English among some staff
- –A basic shuttle bus without air conditioning
- –A kids' club and children's activities that felt limited to some
”All the staff did a fantastic job, with a smile on their faces the whole time.” — guest, translated
Pools, beach & aquapark
- +A huge pool landscape, including a lagoon pool and a swim-up bar
- +The beach right next to the pool area
- +A well-kept private beach with a bar
- –Coral and rocks that make getting into the sea difficult, especially at low tide
- –Few options for young children, with no slides
- –A pool closed without prior notice
”Such a beautiful resort with an incredibly big pool, and the beach is just outside the pool area.” — guest, translated
The rooms
- +Spacious, well-equipped rooms with comfortable beds
- +Pool-access rooms that guests loved
- +Large, bright bathrooms
- –A damp or musty smell in some rooms and bedding
- –Pool-access rooms with little privacy, as other guests can use the pool
- –Small rooms or uncomfortable balcony chairs for a few guests
”The room was very spacious and comfortable, and the bathroom was huge, with bright lighting and a large shower.” — guest, translated
Condition & cleanliness
- +Very clean rooms and facilities, with daily housekeeping
- +Well-maintained grounds
- –Dated buildings and areas in need of renovation
- –Ongoing renovation work that affected some rooms
- –Less clean corridors and public toilets, and an unpleasant smell in the lobby
”On top of that, the cleanliness of all the facilities was exceptional.” — guest, translated
Location
- +Right on the beach, with spacious grounds that never feel crowded
- +Local restaurants, minimarts and a supermarket within walking distance
- +A quiet spot away from the bustle, with beautiful sunsets
- –Remote and far from the town centre, with little to do nearby
- –Limited shuttle connections, so getting around takes planning
”The property is far out of town, which we like, and there are plenty of local restaurants and minimarts within walking distance.” — guest, translated
Noise levels
- +A quiet, calm atmosphere for a relaxing stay
- –Early-morning clatter in rooms next to the breakfast area
- –Corridor noise through doors that do not block sound
- –Loud weddings and renovation work during some stays
”Our pool-access room was right in front of the breakfast buffet, which meant extreme noise from chairs being moved early in the morning.” — guest, translated
Value for money
- +Good value on an All Inclusive stay or in low season
- –Not worth the price, according to several guests
- –Extra charges for things such as sparkling wine, laundry, taxis and an extra bed
- –Higher prices over Christmas
”Completely overpriced items such as sparkling wine and laundry.” — guest, translated
Frequently asked questions
How far is Le Meridien Khao Lak Resort & Spa from the airport?
Le Meridien Khao Lak Resort & Spa is 77 km from Phuket International Airport (HKT).
How far is Le Meridien Khao Lak Resort & Spa from the centre of Khao Lak?
Le Meridien Khao Lak Resort & Spa is 9.5 km from the centre of Khao Lak.
How do guests rate Le Meridien Khao Lak Resort & Spa?
On Booking.com it scores 9.2/10 from 676 guest reviews.
How many stars does Le Meridien Khao Lak Resort & Spa have?
Le Meridien Khao Lak Resort & Spa is a 5-star hotel.
What amenities does Le Meridien Khao Lak Resort & Spa offer?
Le Meridien Khao Lak Resort & Spa offers beachfront, 3 Swimming Pools, free Wifi, family Rooms, kids' Club and spa.
Weather & sea temperature — Khao Lak
Right now: 25° air · 31° sea
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31 Moo 7, Bangmoung, Takuapa, Phang Nga, 82110 Khao Lak, Thailand