In short: Tripplo’s analysis covers a sample of 59 guest reviews of The Sarojin. Guests in the sample highlight Service & staff, Food & restaurants and Location. The most common complaints: Limited breakfast choice on a longer stay. Extras such as the spa, excursions and transfers are expensive.
Located in Khaolak, The Sarojin offers a lush tropical garden setting with direct access to a secluded beach area. Surrounded by national parks and rainforests, it offers a tropical retreat 1-hour by car from Phuket.
Rooms at The Sarojin are set within landscaped gardens of local flowers and exotic fruits. Each room is equipped with a bluetooth speaker and free WiFi access. Afternoons can be spent lazing at the Thai-style outdoor pavilion while enjoying coffee from the minibar.
This luxurious resort is less than 1-hour by boat from the famous diving spots at Similan and Surin Islands, available between November and April. Magnificent natural limestone caves and lagoons at Phang Nga Bay are just 40-minutes by boat away.
Relaxing massage treatments can be enjoyed at Sarojin’s spa or by the outdoor pool. Every day is an experience at The Sarojin, where staff can easily arrange Thai cooking classes or private boat charters to visit nearby islands.
Ficus serves contemporary Mediterranean cuisine restaurants and the Edge serves the finest Thai. A wide selection of wines can be enjoyed at The Wine Bar & Cellar. Guests can also request for gourmet picnic baskets for a day out or a romantic candlelight dinner by the waterfalls.
Tripplo's verdict, based on guest reviews
Tripplo’s analysis · Updated 10 October 2026 · How we review hotels
The Sarojin is a retreat for travellers who want calm above all. It sits in lush tropical gardens on a secluded stretch of beach in Khao Lak, with paths that wind past the rooms down to the sand, and guests say you hardly notice the buildings. The staff are the heart of it: reviewers describe service tailored to each guest, and many are on their second or third visit. Breakfast is served all day, the Thai food is praised, and there is a spa as well as a pool where massages can be arranged. The trade-off is distance. Phuket is about an hour by car, and the setting among national parks and rainforest is made for quiet rather than nightlife. Diving trips to the Similan and Surin Islands run only from November to April. Couples and nature lovers who want privacy and attentive service will feel at home; anyone after bars and a busy beach should look elsewhere.
Guests score it 9.6 out of 10 — the average across the 10 hotels we list in Khao Lak is 9.2.
What Guests Loved
- Pathways wind through immaculately kept gardens down to the beach, and guests say you hardly see the buildings. The words that come up again and again are quiet, peaceful and private, with no loud music around the pool.
- Staff are praised in almost every review for being warm and tailoring the stay to each guest, and the manager makes a point of meeting guests. Many reviewers are on their second or third visit.
Things to Consider
- Phuket is about an hour away by car, and the resort is surrounded by national parks and rainforest. That is the point of a stay here, but anyone hoping for bars, shopping or a quick airport run should plan around it.
- Boat trips to the diving sites of the Similan and Surin Islands only run between November and April, so divers and snorkellers should time their stay accordingly.
Free PDF: what guests really say about The Sarojin
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Should you book it?
The Sarojin is worth booking for couples looking for a quiet, romantic retreat — but pick somewhere else if you want nightlife and shopping close at hand.
Book it if you want
- Couples looking for a quiet, romantic retreat
- Divers and nature lovers heading for the Similan Islands
Pick somewhere else if
- You want nightlife and shopping close at hand
- You prefer a short transfer from Phuket airport
What guests actually say
Tripplo’s analysis uses a sample of 59 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +À la carte breakfast served all day
- +Very good Thai food, including at the beach restaurant
- +Restaurants that many guests rate highly
- –Limited breakfast choice on a longer stay
- –Dinner in the hotel restaurants left some guests underwhelmed
- –Cocktails could be better
”We loved the all-day breakfast concept, which meant we didn't have to worry about getting up early if we didn't want to.” — guest, translated
Service & staff
- +Warm, attentive staff who tailor the stay to each guest
- +A personal welcome with drinks, cool towels and flowers
- +Complimentary water and fresh fruit by the pool and on the beach
- –Service not always polished or professional
- –Some waiters speak little English
- –Room-service orders occasionally got mixed up
”We were warmly welcomed and invited to sit on a comfortable sofa, where we were served drinks, cookies and refreshing towels.” — guest, translated
Pools, beach & aquapark
- +Large, warm pool with comfortable loungers
- +A beautiful, fine-sand beach that is ideal for long walks
- +Private pools in some of the rooms
- –The beach strip is small and busy with neighbouring resorts' loungers
- –Not enough beach chairs at times
- –The pool areas are poorly lit at night
”The beach where the hotel's loungers were was very comfortable, but nearby there were many cheap chairs and a lot of people.” — guest, translated
The rooms
- +Spacious suites and villas, some with a jacuzzi or private pool
- +Very private rooms tucked away among the trees
- +Thoughtful details, from water bottles everywhere to a beach bag
- –Some rooms feel dated and worn
- –The open bathroom and toilet are not to everyone's taste
- –Air conditioning that failed or hummed loudly
”Our room was amazing: a huge suite with a jacuzzi.” — guest, translated
Condition & cleanliness
- +Immaculately kept grounds
- +Very clean rooms and common areas
- +Private pools cleaned regularly in some rooms
- –Some areas are dated, with worn or loose tiles
- –Mosquitoes and flies troubled some guests
- –A broken air conditioner that was never fixed
”The property was beautiful and extremely well maintained.” — guest, translated
Location
- +Lush, beautifully landscaped grounds with ponds and streams
- +Peaceful beach setting with lovely sunsets
- +A short taxi ride to the centre of Khao Lak and the night market
- +A good base for trips to the Similan Islands
- –Isolated, so a car or taxi is needed to go out
- –Some parts look onto the backyards of neighbouring hotels
”The property is just so beautiful. The hotel blends with nature in the loveliest way.” — guest, translated
Noise levels
- +Tranquil, adults-only atmosphere with no loud music
- +Quiet rooms that feel private
- –Construction work next door disturbed one stay
- –Thin walls by connecting doors, and a humming air conditioner
- –Music at one of the restaurants
”Tranquillity, no loud music, and adult-only guests.” — guest, translated
Value for money
- +Felt worth the money to some guests
- +Excursions considered good value for what you get
- –Extras such as the spa, excursions and transfers are expensive
- –Restaurant meals feel pricey compared with places outside the hotel
”Everything is expensive, the massages, excursions and so on, compared with prices in Thailand. Book tours separately.” — guest, translated
Frequently asked questions
How far is The Sarojin from the airport?
The Sarojin is 70 km from Phuket International Airport (HKT).
How far is The Sarojin from the centre of Khao Lak?
The Sarojin is 2 km from the centre of Khao Lak.
How do guests rate The Sarojin?
On Booking.com it scores 9.6/10 from 308 guest reviews.
How many stars does The Sarojin have?
The Sarojin is a 5-star hotel.
What amenities does The Sarojin offer?
The Sarojin offers beachfront, outdoor Pool, spa, fitness Centre, free Wifi and 2 Restaurants.
Weather & sea temperature — Khao Lak
Right now: 26° air · 30° sea
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60 Moo 2, Kukkak, Takuapa, Phang Nga, Laem Pakarang Beach, 82190 Khao Lak, Thailand