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Village Heights Resort – photo 1
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In short: Tripplo’s analysis covers a sample of 33 guest reviews of Village Heights Resort. Guests in the sample highlight Service & staff, Location and Food & restaurants. The most common complaints: Pools not heated (per one reviewer).

Crete, Greece

Village Heights Resort

5-Star Hotel

Set on a peaceful hillside overlooking Hersonissos and the Cretan Sea, Village Heights Resort offers spacious accommodation in a relaxed, village-style setting. Surrounded by landscaped gardens, the resort is ideal for families, couples and longer stays, combining comfort, privacy and resort facilities.

Just a step away from the Crete Golf Club, the resort provides elegant, self-catered accommodations in spacious studios, apartments, and villas, each featuring a fully equipped kitchen, satellite TV, and private balconies or terraces. A complimentary shuttle service ensures easy access to Hersonissos town and private beach, where guests can enjoy reserved sun loungers and personalized beach service.

Designed in the style of a traditional Cretan village, it combines comfort with authentic charm, making it an ideal getaway for relaxation and exploration.

Guests can unwind at the resort’s spa, which features a fitness area, sauna, hammam, hot tub, and both indoor and outdoor pools.

A variety of dining options showcase the island’s rich culinary heritage, with hearty breakfast and dinner buffets, à la carte meals, and refreshing drinks at the poolside snack bar.

Families will enjoy the mini club, playground, and games room, while sports enthusiasts can take advantage of the tennis court, mini golf, and volleyball facilities.

Whether seeking relaxation, adventure, or family fun, Village Heights Resort offers a complete Cretan experience.

5-Star Hotel
Crete, Greece
16.2 km to Heraklion Airport (HER)
4 swimming pools
Spa and wellness center
Restaurant
Bar
Free Wifi
Free parking

Facts we have checked

  • Kids' club
  • Family suites
  • Babysitting
  • Kids' menu
  • Spa
  • Indoor pool
  • Sauna/steam
  • Hydrotherapy

Tripplo's verdict, based on guest reviews

Tripplo’s analysis · Updated 10 October 2026 · How we review hotels

Village Heights Resort is rated exceptionally well by guests on Booking and Google. Guests praise the grounds, the breakfast and the quiet. The resort sits on a hill, so the beach is a drive or a shuttle ride away and the paths are steep in places.

A village-style hillside resort above Hersonissos with four pools, six restaurants and a spa. Best for families and longer stays that want space and a view rather than a beachfront position.

Guests score it 9.1 out of 10 — the average across the 53 hotels we list on Crete is 9.1.

  • Four pools and six restaurants
  • Spa on site and golf next door
  • Village-style layout with gardens and sea views
  • Quiet hillside setting

Free PDF: what guests really say about Village Heights Resort

The Tripplo Report gathers the whole analysis in one PDF, ready in seconds.

  • Pros and cons in every category guests mention
  • The complaints that come up again and again
  • Room guide and price analysis
  • Alternatives worth comparing

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Should you book it?

Village Heights Resort is worth booking for travellers wanting a resort with multiple pools and dining choices — but pick somewhere else if you want beachfront access without a drive to the coast.

Book it if you want

  • Travellers wanting a resort with multiple pools and dining choices
  • Golfers keen on a course right next door
  • Guests seeking a quiet hillside setting with spa access
  • Families needing family rooms and airport shuttle convenience

Pick somewhere else if

  • You want beachfront access without a drive to the coast
  • You struggle with steep paths across the grounds
  • You prefer a flat, easily walkable resort layout

Rooms & which one to pick

  • Junior Suite with Kitchenette1 king bedsleeps 2Kitchenette
  • Family Suite with Kitchenette1 king bed, 1 sofa bedsleeps 4Kitchenette
  • Two Bedroom Family Suite with Kitchenette1 king bed, 2 twin beds, 1 sofa bedsleeps 6Kitchenette
  • Three Bedroom Villa with Private Pool1 king bed, 1 king bed, 2 twin beds, 2 sofa bedssleeps 8Private Pool
  • One-Bedroom Suite1 king bed, 1 sofa bedsleeps 4
  • Two-Bedroom Suite1 king bed, 2 twin beds, 1 sofa bedsleeps 6
  • Premium Suite1 king bed, 1 sofa bedsleeps 4

Room types as listed on Booking.com; availability varies by date.

Prices at Village Heights Resort

When we last checked (29 September 2026), a 2-night stay for two adults cost from €179 in total (€90 per night).

Across our last 3 daily price checks, the nightly rate has ranged from €78 to €90.

Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.

Photos from previous guests

Photos provided by Google

What guests say

Reviews from Google
4 months ago
“5th time staying here. Great service, food and cocktails. Fantastic setting with views of the mountains. Reception staff are so welcoming, remembering us from one year to the next. The flowers in June along the paths were stunning. The main pool seems to be heated now which is an added bonus as it is so warm. Each time we visit, something has been improved which is great to see.”
— Jonathan Rawlins
3 months ago
“A really beautiful resort with lush gardens and flowers, designed like a traditional Cretan village. There are several restaurants, a café, multiple pools, and plenty of free activities such as yoga, Pilates, kids’ club, mini golf, tennis, computers, a piano (in the library) and more. There’s also a mini market, free Wi-Fi, and golf carts that will happily give you a ride around the resort. You could easily spend your entire holiday here without leaving. The food is also much more reasonably priced than some reviews suggest. The dinner buffet (€25–30) is comparable to what you would pay at restaurants outside the hotel for the same quality. The main downsides were that the location is a bit remote if you want to explore on foot, although the views are fantastic. Also, our 12-year-old was charged as an adult for both accommodation and meals, which felt rather harsh. At times, there also seemed to be a bit too much supervision around the pools. Staff frequently blew whistles at children playing, interpreting the “No Diving” rule to mean they couldn’t even jump feet first into the pool or hold on to the edge. That felt unnecessarily strict and not really in line with what the sign actually indicates. Overall, we had a wonderful stay for the price and would happily return.”
— Anna Ardin
3 months ago
“The service was excellent and good value. The pools are not heated which is a drawback and realistically you need a car. We had one so it made the location not an issue and a good hub. The staff were amazing and really friendly, the all took time out to speak to our children. The rooms were nice, spacious. Can have some downhill walks to certain villas but that wasn't an issue for us.”
— R A
5 months ago
“Great service, superb location with a wonderful garden and amazing views. The room was very big, nice, clean and quiet, the food was great and varied, the place was very clean and well maintained and there were plenty of activities to choose from on the premises. We also enjoyed the cretan night with traditional music, dances and food. All in all, a great experience at fair price. Also, the Cretan massage was the best massage I've had, although a bit pricey. However, Paula and Anna were great)”
— Alexandru Ursu
4 months ago
“An absolutely amazing resort with the MOST amazing staff! The place is lovely and calming but the staff really made this vacation unforgettable. Couldn’t thank them enough, every single person was so kind and truly wanted us to have the best time. And the resort itself is so beautiful, with spacious rooms that offer a beautiful view of the sea and the mountains, relaxing activities (like yoga and mini golf), many restaurants and bars, a mini market and a beautiful garden. You won’t regret going there!!”
— Yael Berkovitch

What guests actually say

Tripplo’s analysis uses a sample of 33 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.

The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.

Food & restaurants

  • +High quality food and kids club
  • +Good on-site restaurants (e.g. Rodeos)
  • +Varied menu, cretan night with traditional food and music
  • +Food described as reasonably priced
”the food was great and varied” — guest, translated

Service & staff

  • +Staff repeatedly praised as friendly, helpful and accommodating
  • +Specific staff (e.g. Anna, reception ladies) singled out for exceptional care
  • +Staff remember returning guests

Pools, beach & aquapark

  • +Swimming pools described as very clean
  • +Multiple pools on site
  • +Main pool reportedly heated
  • –Pools not heated (per one reviewer)
”The main pool seems to be heated now which is an added bonus as it is so warm.” — guest, translated

The rooms

  • +Spacious rooms/apartments with balconies
  • +Comfortable beds
  • +Beautiful sea/mountain/countryside views from rooms
  • +Rooms described as clean and well maintained
  • –Some villas require downhill walks
”spacious rooms that offer a beautiful view of the sea and the mountains” — guest, translated

Condition & cleanliness

  • +Resort described as very clean and well maintained
  • +Lush gardens and flowers praised
  • +Continuous improvements noted by repeat visitors

Location

  • +Great location close to amenities
  • +Free shuttles to town and beach
  • +Scenic surroundings with sea/mountain views
  • –A car is realistically needed to get around

Value for money

  • +Described as good value and fair price
  • +Food seen as reasonably priced
  • –Spa treatment (massage) considered a bit pricey

Noise levels are mentioned too rarely in the sample for an honest picture — we don't guess.

Get the full analysis as a free PDF ↑

Frequently asked questions

How far is Village Heights Resort from the airport?

Village Heights Resort is 16.2 km from Heraklion Airport (HER).

How far is Village Heights Resort from the centre of Crete?

Village Heights Resort is 50 km from the centre of Crete.

How do guests rate Village Heights Resort?

Village Heights Resort is rated 4.7 out of 5 on Google, based on 1,334 reviews. On Booking.com it scores 9.1/10 from 588 guest reviews.

How many stars does Village Heights Resort have?

Village Heights Resort is a 5-star hotel.

What amenities does Village Heights Resort offer?

Village Heights Resort offers 4 swimming pools, spa and wellness center, restaurant, bar, free Wifi and free parking.

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Roussos Lakos, Ano Hersonissos, 70014 Hersonissos, Crete, Greece