Grupotel Parc Natural & Spa

“A truly outstanding 5-star hotel that fully deserves its rating. The rooms are spacious, beautifully furnished, and equipped with everything you could possibly need for a comfortable stay. The breakfast and dinner buffets were exceptional. The selection was huge, the quality was excellent, and every day there was something new and special, so the menu never felt repetitive. The biggest compliment, however, goes to the staff. Whether in the restaurant, by the pool, or at the outdoor bar, everyone was friendly, smiling, attentive, and genuinely welcoming. Service was always quick, and somehow they always seemed to know exactly which drink to recommend. Every evening featured different live entertainment, including a magician, a jazz band, and an outstanding Black female singer with an incredible voice. The performances were genuinely professional and added a wonderful atmosphere to the evenings. It never felt like the typical hotel entertainment—instead, it was high-quality live music and shows that we actually looked forward to every night. The only thing that surprised us was that a hotel of this standard doesn’t have its own private beach. The sunbeds on the public beach directly in front of the hotel are privately operated, and renting four sunbeds and two umbrellas costs almost €50 per day. That said, it wasn’t really a problem. The hotel’s own sunbeds around the large pool were excellent, and the sea was only a few steps away. Just one small suggestion for the hotel management. Putting a large TV in the bar during the FIFA World Cup is a fantastic idea—but placing it right next to the entrance to the kids’ club might not be the best choice. The door opened almost every minute, with children (and parents) constantly walking in front of the screen. Not ideal if you’re trying to watch an important match. On the bright side, watching the USA lose was still great fun… even with kids dancing in front of the TV. Fortunately, the phones in Washington, D.C. seemed to be out of order that day. 😎 Would we stay here again? Absolutely. The outstanding service, fantastic food, and relaxing atmosphere made this one of the best hotels we’ve stayed at. We wouldn’t hesitate to come back.”

“We were upgraded there from Groupotel Natural Playa, a 4 star, at the conditions agreed with that hotel, which was obviously cheaper, yet we were treated with the warmth and the attention of returning guests. The room was excellent, but the neighbours very noisy. So (without us asking) we were further upgraded to a suite, which was absolutely fabulous! What else is there to say? We couldn't believe out luck!”

“I’ve just returned from staying at this hotel. I don’t really write reviews but I had to for this. Firstly the hotel is impeccable and very clean. The scent around the hotel is so beautiful and fresh. From the moment we arrived in the lobby we were greeted with cava and snacks. British airways lost our luggage and the hotel instantly started tracking it for us which was so nice. The room was incredible! Clean, spacious and had everything we needed. The beach is beautiful and the sea is stunning. My son loved the pool and never wanted to leave. The hotel is kid friendly without it being over run with kids stuff (if you know what I mean). Basically has everything a kids needs without being wild. The evening entertainment was relaxing. Perfect way to wind down. The location of the hotel is fab. Loads of shops and not far from old town which we loved! We really enjoyed the food, so much choice from BBQ grills, fresh seafood and ofcourse fresh paella. The staff are 10/10 I wish I took names but to be honest each and everyone went out of their way to make us feel at home. My son keeps talking about the hotel and he feels homesick from it. He just wants to go back! Can’t wait to visit again very soon.”

“Excellent holiday at this 5 star hotel, where every effort was made by all staff to make our stay the best possible experience. From the beautiful suite we stayed in, to the dining room, bars, spa and lobby areas this hotel is immaculately clean with well maintained planted areas and lovely pool. Access to the beach with its wide expanse of white sand is very simple and the bistro has views directly to the sea. But what makes this hotel so special is the staff. Every member we encountered was kind and friendly and went above and beyond to make our stay as comfortable as possible. I find travelling abroad challenging due to a medical condition / multiple food intolerances, but it was no problem here! The chefs prepared my food separately and despite the limited ingredients which I am able to tolerate every meal was tasty and beautifully presented. I was made to feel very welcome, safe and confident in the restaurant. A special mention to Diego and the chefs, Jimmy, Danny, our server Anka and Laura and Paola on reception. And thanks to ALL the staff we could not name, they are like a big, happy family. We will most definitely try to return to this hotel!”

“I think it’s important to clarify expectations, especially given the five-star classification. A true five-star hotel is defined by high-end construction quality (materials, doors, bathrooms), excellent soundproofing and privacy, premium linens and towels, and a level of personalised service and refinement throughout. Four-star hotels still maintain good build quality, proper insulation, and a polished, professional standard across rooms and service. Three-star hotels, by contrast, are more functional: simpler materials, less sound insulation, basic linens, and a more casual, often buffet-focused setup. Based on this, this hotel aligns much more closely with a solid three-star property. The construction quality and finishes are fairly basic, soundproofing is limited (you can hear other guests), and the linens and overall room feel are not at a luxury or even upper-upscale level. The large buffet format and general atmosphere also reflect a more casual, mid-range positioning. That said, within that category, it’s a good hotel: well-maintained, relaxed, and with plenty of food choice. My only real concern is the five-star label, which feels misleading. If you come expecting a comfortable three-star experience, you’ll likely enjoy your stay. If you expect true five-star standards, you may be very disappointed.”