




In short: Tripplo’s analysis covers a sample of 38 guest reviews of Can Bordoy Grand House GL Member of Preferred Hotels & Resorts. Guests in the sample highlight Service & staff, Location and Food & restaurants. The most common complaints: One guest noted restaurant noise and limited storage in the suite.
Can Bordoy Grand House GL Member of Preferred Hotels & Resorts is in the Old Town of Palma de Mallorca and boasts pools at their large garden and rooftop, within a 4-minute walk of Palma Port.
The luxurious suites at Can Bordoy Grand House GL Member of Preferred Hotels & Resorts feature a seating area and a private bathroom. All have individually-controlled air conditioning.
The property has spacious living areas with a fireplace and a library and there is also a restaurant. A la carte restaurant is open every day.
The swimming pool is climatized during all year.
The property is close to Palma Yacht Club, Passeig del Born Avenue and Palma Cathedral. Plaza Mayor is 600 metres away. Palma de Mallorca Airport is 8 km from the property.
Facts we have checked
- Spa
- Sauna/steam
- Hydrotherapy
- Signature treatments
- Adults-only spa
- Rooms24
- Individual design
- Own identity
- Local character
Tripplo's verdict, based on guest reviews
Tripplo’s analysis · Updated 10 October 2026 · How we review hotels
This historic residence is best for couples wanting a private boutique spa and a peaceful garden stay in Palma's Old Town. Treasured by guests on Booking.com and Google, it boasts a heated garden pool and historic residential-style suites. However, navigating the narrow surrounding historic streets is a challenge, and on-site parking is limited.
Guests score it 9.3 out of 10 — the average across the 54 hotels we list on Mallorca is 9.1.
Featured in our guides: 12 Luxury Boutique Hotels in Mallorca: Selected and Ranked, Luxury Spa Hotels in Mallorca: 12 Selected and Ranked
What Guests Loved
- The property features one of the largest private gardens in Palma's historic center, offering a secluded, leafy sanctuary filled with mature trees and quiet seating alcoves.
- Unlike many seasonal Mediterranean pools, the garden swimming pool is climatized year-round, allowing guests to swim comfortably regardless of the season.
Things to Consider
- Located deep within the labyrinthine lanes of the Old Town, the hotel can be challenging to reach by car, and navigating the narrow streets with large luggage requires patience.
- Private parking is limited on-property, which may require guests to utilize valet services or nearby public garages during peak travel seasons.
Free PDF: what guests really say about Can Bordoy Grand House GL Member of Preferred Hotels & Resorts
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- Pros and cons in every category guests mention
- The complaints that come up again and again
- Room guide and price analysis
- Alternatives worth comparing
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Should you book it?
Book it if you want
- Couples seeking Palma's largest private garden
- Guests wanting a private boutique spa
- Travellers who prefer residential-style suites
Rooms & which one to pick
- Junior Suite1 king bedsleeps 2
- Deluxe Suite1 king bedsleeps 245 m²
- Premium Suite1 king bedsleeps 2
- Grand Suite1 king bedsleeps 280 m²
- Suite with Hottub and Terrace - Rooftop1 king bedsleeps 253 m²
- Deluxe Double Room1 king bedsleeps 2
Room types as listed on Booking.com; availability varies by date.
Prices at Can Bordoy Grand House GL Member of Preferred Hotels & Resorts
When we last checked (13 October 2026), a 2-night stay for two adults cost from €707 in total (€354 per night).
Across our last 15 daily price checks, the nightly rate has ranged from €349 to €703.
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
What guests say
Reviews from Google“Excellent hotel and service. Incredibly pampered. The breakfast was superb and the bedroom cleaning and turn down service was also fantastic. The rooftop plunge pool has a great view and a lovely breeze on a hot day, Improvements could be a useable desk and dressing table in the room, full height hanging for the ladies long dresses and a few more drawers. We stayed in a junior suite. The location for exploring Palma was perfect.”
“I had an exceptional stay at this hotel. From the moment I arrived, the staff made me feel genuinely welcome with their warm, professional, and friendly service. The hotel’s location is perfect, making it convenient to get around and enjoy the surrounding area. The room was spotless, comfortable, and well maintained. What impressed me the most was the team’s quick response to every request. They truly go above and beyond to ensure every guest is satisfied and comfortable. Their attention to detail and commitment to excellent service made my stay unforgettable. I highly recommend this hotel to anyone looking for outstanding hospitality, a great location, and exceptional service. I will definitely be staying here again. Thank you to the entire team for such a wonderful experience!”
“Our suite is a good size, but a few issues let it down. It was quite noisy at night due to the hotel restaurant below, and the wardrobe and drawer space really isn’t adequate for a suite at this size. Only two coffee capsules were provided each day and no milk, which feels unnecessarily limited. The TV behind the mirror muffles the sound, and the remote doesn’t work from the bed. There’s no smart TV, although Chromecast is available if you ask. One of the lights in the room was also flickering. We had another issue in a different room, but the staff handled it quickly and moved us, which was appreciated. For the price, the room feels very overpriced. On the positive side, the location is excellent, and the hotel restaurant in the courtyard is beautiful. The tasting menu with wine pairing was the highlight of the stay genuinely superb. Breakfast buffet wasn’t great, but the à la carte options were very good. Overall, a stunning property with great food and service, but Suites need some tweaking to justify the premium price. All the staff were awesome.”
“We stayed at Can Bordoy recently and had the best time. It's a hotel full of character and charm with a sweeping spiral staircase, fresh flowers in our room, a roof-top terrace with a breeze and a view of the cathedral and a relaxing garden with heated pool and loungers. The staff were very friendly and helpful and the food was gorgeous. Can't recommend more highly!”
“My boyfriend and I stayed here for our anniversary, the team made our trip truly special with thoughtful touches and a lovely bottle of champagne on arrival. From start to finish, our experience was exceptional. The room was beautiful - easily one of the best we’ve ever stayed in and every member of staff was warm, friendly and attentive throughout our visit. We couldn’t have asked for a better stay and will definitely be recommending this hotel to friends and family! We can’t wait to return!”
What guests actually say
Tripplo’s analysis uses a sample of 38 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +The Botànic garden restaurant praised for food and setting alike
- +À la carte breakfast built on Mallorcan produce
”The Botanic restaurant in the garden. Excellent food in a beautiful decor!” — guest, translated
Service & staff
- +Staff repeatedly go above and beyond
- +Personal gestures — champagne and thoughtful touches for celebrations
”Staff went above and beyond to ensure that our stay was comfortable.” — guest, translated
Pools, beach & aquapark
- +The garden and rooftop pools are appreciated
”fantastic service and the food was exquisite. Lovely pools.” — guest, translated
The rooms
- +Characterful rooms — design and very comfortable beds
- –One guest noted restaurant noise and limited storage in the suite
”Our room was amazing with impressive beautiful design. The bed was so comfortable we slept so well.” — guest, translated
Condition & cleanliness
Location
- +Central in the old town yet quiet and secluded
”It was quiet and secluded while still being in a perfect location.” — guest, translated
Noise levels
Value for money are mentioned too rarely in the sample for an honest picture — we don't guess.
Frequently asked questions
How far is Can Bordoy Grand House GL Member of Preferred Hotels & Resorts from the airport?
Can Bordoy Grand House GL Member of Preferred Hotels & Resorts is 8.3 km from Palma de Mallorca Airport (PMI).
How far is Can Bordoy Grand House GL Member of Preferred Hotels & Resorts from the centre of Mallorca?
Can Bordoy Grand House GL Member of Preferred Hotels & Resorts is 35 km from the centre of Mallorca.
How do guests rate Can Bordoy Grand House GL Member of Preferred Hotels & Resorts?
Can Bordoy Grand House GL Member of Preferred Hotels & Resorts is rated 4.8 out of 5 on Google, based on 702 reviews. On Booking.com it scores 9.3/10 from 326 guest reviews.
How many stars does Can Bordoy Grand House GL Member of Preferred Hotels & Resorts have?
Can Bordoy Grand House GL Member of Preferred Hotels & Resorts is a 5-star hotel.
What amenities does Can Bordoy Grand House GL Member of Preferred Hotels & Resorts offer?
Can Bordoy Grand House GL Member of Preferred Hotels & Resorts offers 2 swimming pools, spa and wellness center, free Wifi, private Parking, family rooms and airport shuttle.
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