TUI MAGIC LIFE Sarigerme

“The sea are truly magnificent. The hotel's atmosphere, surrounded by nature, and its location are among the most important reasons why we would choose this place. We were very satisfied with the cleanliness. The staff's friendliness, attentiveness, and approach to guests also made us feel very welcome throughout our holiday. We found the entertainment side to be a bit weak. We believe that evening entertainment, events, and the overall program could be more vibrant, diverse, and inclusive for guests. Especially in the evenings, stronger programs that complement the hotel's atmosphere would be a great fit here. Regarding the food, we found the dishes, flavors, and overall dining experience prepared by the chef were not the level of taste expected from this hotel. Therefore, we believe that the culinary and flavor aspects are also one of the areas that can be improved. I mention this specifically because we really love TUI Its nature, unique scenery, wonderful sea, and friendly staff make it a very special holiday destination for us. We would like to thank the entire team and Alev for their hard work and wonderful hospitality. Hopefully, in our next visit, we will see these smaller areas for development become much stronger. See you again soon!”

“TUI MAGIC LIFE Sarigerme – Fantastic Holiday We’ve just returned from a fantastic stay at TUI MAGIC LIFE Sarigerme & honestly couldn’t fault it. From the moment we arrived, everything felt relaxed, welcoming and very well organised. The location is beautiful, with a stunning beach, crystal-clear sea and lovely grounds with birds including the peacocks and the lovely cats that add so much character to the venue . The hotel has a family pool and a relax pool (+16) and there is always something going on if you want to get involved, but equally plenty of places where you can simply relax and enjoy the sunshine. The food was excellent, with lots of choice throughout the day and a really good variety of dishes. For the 1st time, we never tired of the buffet restaurant. We particularly enjoyed the different themed evenings and the quality of the food was consistently high. One negative was the À la carte restaurant. The Turkish À la carte- Levante, great view from the roof top bar. The food and service was highly disappointing. Appetizers were good, intermediate and main courses were a huge disappointment. Lack of flavour, the Lentil moussaka was a broth/ stew and not a moussaka!! Head waiter was also a bit rude, lacked general etiquette & customer service. One of the biggest highlights for us was the range of activities. There is so much to do, from watersports and activities around the pool to entertainment in the evenings. We loved going on the banana boat a few times, the view overlooking the crystal blue ocean was stunning and really added something special to the holiday. The staff deserve a special mention. Everyone we met was friendly, helpful and genuinely seemed to want guests to have a great time. The atmosphere throughout the resort was fantastic. The staff at the Reception, bars, buffet & pool bar restaurants and of course all the cleaning staff too. A special mention goes to Reyhan at the pool bar & buffet restaurant, Tim & Mahsun from the entertainment team. Sumeyye from guest services & Beyzur from reception. Sarigerme itself is also a lovely little village to visit, which gives you the opportunity to experience a bit of local Turkey away from the resort. Fethiye is also a private taxi ride away with visiting on a Tuesday for the market, Paspatur (old town) and the marina. Overall, TUI MAGIC LIFE Sarigerme gave us exactly the holiday we were looking for — beautiful surroundings, great food, brilliant activities, friendly staff and a really relaxed atmosphere. We would definitely return and would highly recommend it to families, couples and anyone looking for an active but relaxing all-inclusive holiday in Turkey.”

“I genuinely do not even know where to begin when it comes to Melek. I travel a lot and have stayed in many hotels over the years, but I have honestly never met anyone like her in my life. From the moment we arrived, she completely changed our entire experience and because of her, we have had one of the most incredible holidays we’ve ever had. What stood out to me the most is that she is not robotic in the slightest. So many managers in hospitality simply follow scripts or standard procedures, but Melek has genuine critical thinking skills, emotional intelligence and an incredible understanding of people. Every single concern, question or situation we had was listened to properly and not once did she ever make us feel dismissed. There was never a problem she couldn’t find a solution to. She is attentive in a way that is so rare to find. You can tell she genuinely cares about every guest experience and takes immense pride in what she does. The way she leads her team is phenomenal and as someone who has worked in management myself, I can confidently say she is a perfect example of what true management should look like. Professional, intelligent, calm under pressure, solution focused and deeply caring all at the same time. What also says everything about her character is that I tried to personally thank her with a tip because I genuinely felt so grateful for everything she had done for us, and she completely refused to take it. I wanted her to know how appreciated she was and she still politely declined. In today’s world, that level of integrity is incredibly rare and it honestly left such an impression on me. She is someone with genuine morals and values and that deserves recognition in itself. As for the hotel itself, everything was absolutely magical. The entire resort is beautifully maintained, spotless, organised and so well looked after. The atmosphere is incredible, the staff are wonderful and the food was genuinely amazing every single day. We did not have one bad experience during our stay. Every detail felt thoughtful and well managed. This holiday exceeded every expectation we had and a huge reason for that is Melek. TUI Magic Life is incredibly lucky to have someone like her representing the hotel. She deserves every bit of recognition possible because people like her are exceptionally rare.”

“I would like to sincerely thank the wonderful kids’ club staff for their kindness, care, and attention to my boy . They were incredibly friendly, patient, and caring, and it truly made our stay more enjoyable and relaxing. I would also like to thank the entire resort team for the excellent service and hospitality. Everything was wonderful, and we really appreciated the effort and attention to detail. Thank you for making our stay so special. We will definitely remember this beautiful experience and hope to visit again! ❤️”

“We spent a wonderful vacation at TUI Magic Life Sarigerme that will stay in our memories for a long time. The hotel offers a high standard, but what really creates its unique atmosphere is the amazing team of people. ​We want to thank the entire staff and the animation team from the bottom of our hearts for ensuring great fun and positive energy every single day. Huge greetings to the wonderful team: Luciano ,Mzamo, Franco, Ana, Shante, Melanie, Mikail, and Sena! Your enthusiasm and dedication made it impossible to be bored. ​Special thanks go to Emine. She was absolutely incredible – always smiling, extremely kind, and ready to help in any situation. Her care for the guests and professionalism made us feel perfectly looked after in every way. ​Thank you for the wonderful hospitality and for creating such a fantastic atmosphere. We will definitely be happy to come back!”