In short: Tripplo’s analysis covers a sample of 79 guest reviews of Sant Francesc Hotel Singular. Guests in the sample highlight Service & staff, Location and The rooms. The most common complaints: The rooftop bar can get crowded at peak times.
The 5-star Sant Francesc Hotel Singular is located in a 19th-century manor house in the beautiful Plaza de Sant Francesc. Located in the old town of Palma de Mallorca, it is only 300 metres from Palma Cathedral and 600 metres from Palma Port.
The hotel has 42 elegant rooms and suites. All are tastefully designed to make you feel at home, many with wood-beamed ceilings and covered verandas, as well as others that feature original frescoes and moldings.
All the rooms have free WiFi access, air conditioning, a Nespresso coffee maker, minibar, flat-screen TV and satellite television.
The Sant Francesc Hotel Singular has an elegant restaurant, Restaurant Quadrat, a lobby bar and patio, and the Singular Rooftop Terrace, with a 30 m² pool, where you can enjoy the wonderful views over Plaza Sant Francesc. The hotel also has a gym and offers beauty treatments.
Facts we have checked
- Signature treatments
- Rooms42
- Individual design
- Own identity
- Local character
Tripplo's verdict, based on guest reviews
Tripplo’s analysis · Updated 10 October 2026 · How we review hotels
Design-oriented travellers wanting a quiet, historic plaza location in central Palma will find this restored nineteenth-century palace best for their trip. Guests on Booking.com and Google give it outstanding reviews. Original frescoes, a panoramic rooftop terrace, and a highly praised breakfast are main highlights. Be aware that the rooftop pool is small, and on-site spa facilities are limited.
Guests score it 9.4 out of 10 — the average across the 54 hotels we list on Mallorca is 9.1.
Featured in our guide: 12 Luxury Boutique Hotels in Mallorca: Selected and Ranked
What Guests Loved
- The design seamlessly integrates contemporary furniture with the manor house's original features, such as exposed wood-beamed ceilings and covered verandas.
- Guests can unwind by the rooftop pool while enjoying expansive views over the historic Plaza de Sant Francesc and the surrounding old town.
Things to Consider
- The rooftop pool is designed for cooling off rather than swimming laps, though the surrounding lounge space remains highly relaxing.
- While beauty treatments and a small gym are available, there is no full-scale thermal suite or extensive spa circuit on the property.
Free PDF: what guests really say about Sant Francesc Hotel Singular
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Should you book it?
Book it if you want
- Design and city-life travellers
- Guests wanting a palace stay on a quiet plaza
- Breakfast lovers — one of Palma's most praised
Rooms & which one to pick
- Double Room1 full bedsleeps 220 m²Free WiFiAir conditioningMinibarFlat-screen TV
- Deluxe Room1 full bedsleeps 230 m²Free WiFiAir conditioningMinibarFlat-screen TV
- Privilege Double Room1 full bedsleeps 235 m²Free WiFiAir conditioningMinibarFlat-screen TVBalcony
- Junior Suite1 queen bedsleeps 340 m²Free WiFiAir conditioningMinibarFlat-screen TVBalcony
- Suite1 king bedsleeps 350 m²Free WiFiAir conditioningMinibarFlat-screen TVBalcony
- Superior Junior Suite1 king bedsleeps 345 m²Free WiFiAir conditioningMinibarFlat-screen TVBalcony
- Tower Studio1 queen bed or 2 twin bedssleeps 225 m²Free WiFiAir conditioningMinibarFlat-screen TV
Room types as listed on Booking.com; availability varies by date.
Prices at Sant Francesc Hotel Singular
When we last checked (13 October 2026), a 2-night stay for two adults cost from €652 in total (€326 per night).
Across our last 15 daily price checks, the nightly rate has ranged from €318 to €554.
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
Photos from previous guests
Photos provided by GoogleWhat guests say
Reviews from Google“Was a December weekend 2025 and we had a fine stay. The room was fine but noise from the ventilation system made the staff turn it off. Our room was first floor towards the inside yard so with open windows it was a noisy night. Everything else fine. Would have preferred a better solution.”
“We spent our first two nights at the hotel on our Mallorca trip. Perfect location to explore Palma. Everything is a short walk away. The hotel is special. Warm hospitality from the international staff. Wonderful restoration of a large house previously owned by a wealthy Argentine family. The pool & bar on the top have fab views of the city.”
“We had a great 4 night stay here - hotel is beautiful, food is amazing & the service is really above & beyond. Rooftop pool is great for sunshine & gym although small is very functional. All the little details are thought of - staff remember your drinks orders at breakfast, give great local recommendations & offer valet parking. Such a special place to stay in the heart of Palma old town! We will definitely return.”
“We loved staying at this hotel! The cleanliness, the service and the food were all 5-stars. If you plan to stay here, be sure to enjoy the incredible restaurant and courtyard.”
“Sant Francesc Hotel Singular in Mallorca is perfectly located and offers top-notch Michelin-star-worthy cuisine. But what truly steals the show is the design—every corner of the hotel is so beautifully styled that it’s pure Pinterest inspiration.”
What guests actually say
Tripplo’s analysis uses a sample of 79 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Service & staff
- +Staff described as proactive and extremely helpful — the manager personally follows up
- +Top-class service throughout the stay
”Staff are extremely helpful and friendly and very proactive.” — guest, translated
Pools, beach & aquapark
- +The rooftop terrace with city views is a recurring favourite
- –The rooftop bar can get crowded at peak times
”The rooftop patio has spectacular views of the city, we enjoyed drinks there.” — guest, translated
The rooms
- +Rooms described as very comfortable with design where every detail is considered
”Beautiful design, staff was amazing & rooms so comfortable. Every detail was thought of.” — guest, translated
Condition & cleanliness
- +Beautifully restored 19th-century building in top condition
”Beautifully restored old building, in a great walking location with the finest amenities and service.” — guest, translated
Location
- +Perfect old-town location with everything walkable
- +Free parking flagged as a rare old-town bonus
”perfectly located in the heart of Palma, within easy walking distance of the shops, restaurants, cafés” — guest, translated
Noise levels
- +Consistently described as elegant and quiet despite the city setting
”Hotel is elegant and quiet, location is great” — guest, translated
Value for money
Food & restaurants are mentioned too rarely in the sample for an honest picture — we don't guess.
Frequently asked questions
How far is Sant Francesc Hotel Singular from the airport?
Sant Francesc Hotel Singular is 7.6 km from Palma de Mallorca Airport (PMI).
How far is Sant Francesc Hotel Singular from the centre of Mallorca?
Sant Francesc Hotel Singular is 34 km from the centre of Mallorca.
How do guests rate Sant Francesc Hotel Singular?
Sant Francesc Hotel Singular is rated 4.7 out of 5 on Google, based on 613 reviews. On Booking.com it scores 9.4/10 from 605 guest reviews.
How many stars does Sant Francesc Hotel Singular have?
Sant Francesc Hotel Singular is a 5-star hotel.
What amenities does Sant Francesc Hotel Singular offer?
Sant Francesc Hotel Singular offers outdoor swimming pool, restaurant, spa and wellness center, airport shuttle, free Wifi and air conditioning.
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Plaza Sant Francesc, 5, 07001 Palma de Mallorca