In short: Tripplo’s analysis covers a sample of 70 guest reviews of PortoBay Liberdade. Guests in the sample highlight Location, Service & staff and Food & restaurants. The most common complaints: Rooms and bathrooms on the small side. Overpriced for a five-star hotel, many feel.
Located in the heart of Lisbon, PortoBay Liberdade is a 5-star hotel that has features of a resort in an urban setting. This boutique hotel offers an indoor swimming pool and free WiFi in all areas.
Designed by the architect Frederico Valsassina, PortoBay Liberdade preserved the original early 20th-century façade creating an environment that evokes details from the past and the contemporary. Each room includes a seating area, a desk, a minibar, a flat-screen cable TV and a private bathroom with free Rituals toiletries. A pillow menu is available for guests' comfort.
At PortoBay Liberdade guests can enjoy a daily breakfast. Guests can relax at the bar in the hotel.
With a 24-hour front desk and facilities for disabled guests, Porto Bay Liberdade includes room service, business centre, laundry service and private parking on site.
PortoBay Liberdade is right next to Avenida da Liberdade and 1.5 km from main commercial areas like Rua Augusta and Chiado. Marquês de Pombal Metro Station is 150 metres away and the El Corte Inglés Shopping Centre is a 20-minute walk. Lisbon International Airport is 7 km away.
Tripplo's verdict, based on guest reviews
Tripplo’s analysis · Updated 10 October 2026 · How we review hotels
PortoBay Liberdade is best for guests seeking a quiet courtyard environment with resort-style wellness facilities. Guests review it exceptionally well, highlighting an indoor pool, spa, and a high-quality breakfast selection. Those booking lower-floor rooms should note that natural light is limited, and utilising the valet parking service incurs a high daily fee.
Guests score it 9.1 out of 10 — the average across the 19 hotels we list in Lisbon is 9.1.
What Guests Loved
- The heated indoor pool and adjacent wellness center provide a rare, resort-like escape from Lisbon's bustling streets. Guests can unwind with professional spa treatments after a day of sightseeing.
- Situated just off the prestigious Avenida da Liberdade, the hotel features a peaceful patio area. This leafy courtyard offers a serene setting for morning coffee or evening drinks away from city noise.
Things to Consider
- Secure private parking is available on-site, but the daily rates are relatively high. Travelers might consider utilizing Lisbon's efficient public transport or local taxi services instead.
- Due to the density of the surrounding historic neighborhood, some lower-level rooms receive less direct sunlight. Guests preferring brighter spaces should request accommodations on the upper floors.
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Should you book it?
Book it if you want
- Guests who plan the day around the pool
- Travellers who want quiet over resort bustle
- Travellers wanting quiet and pools in one place
Prices at PortoBay Liberdade
When we last checked (13 October 2026), a 2-night stay for two adults cost from €604 in total (€302 per night).
Across our last 30 daily price checks, the nightly rate has ranged from €236 to €372.
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
What guests actually say
Tripplo’s analysis uses a sample of 70 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +A rich, varied breakfast, praised again and again
- +High-quality dinners in the hotel bistro
- +Good food and drink at the bar
- +Drinks brought to your table at breakfast
- –A limited dinner menu that stays the same all week
- –Long waits for food at dinner
- –A poor-quality packed breakfast for an early departure
”Both breakfast and the bistro restaurant served enjoyable food of high quality.” — guest, translated
Service & staff
- +Friendly, helpful and professional staff
- +Thoughtful touches for special occasions, such as champagne for a honeymoon
- +Guest relations staff who go the extra mile, for example arranging flowers at short notice
- –Some reception staff come across as unhelpful or uninterested
- –Hard to get served at the rooftop bar
- –Tips that lean towards upmarket restaurants and pricey tours
”Incredible service from start to finish.” — guest, translated
Pools, beach & aquapark
- +A lovely spa with sauna, steam room and massages
- +An indoor pool that is welcome on a rainy day
- +A courtyard and terrace for relaxing and sunbathing
- –The indoor pool is shallow and the water cool
- –A small wellness area that some found disappointing
- –The jacuzzi is up on the roof, far from the pool in the basement
”The indoor pool was a bit cold, but the sauna, steam room and massage area were lovely.” — guest, translated
The rooms
- +Very comfortable beds, mentioned by many guests
- +Well-appointed, attractive rooms
- +Good bathroom toiletries
- –Rooms and bathrooms on the small side
- –Some rooms feel dated, with a shower over the bath and tired mattresses
- –Little storage space and an impractical layout
”Comfortable beds and an excellent bathroom with shampoo and moisturiser.” — guest, translated
Condition & cleanliness
- +Clean, spotless rooms, according to many guests
- +Well-presented, fairly new facilities
- +Rooms cleaned more than once a day
- –Worn interiors that some feel need renovating
- –Mould and bad smells in some bathrooms
- –Uneven room cleaning and a poorly kept rooftop bar
”The facilities are great and clean.” — guest, translated
Location
- +A central spot on Avenida da Liberdade, close to upmarket shops
- +Metro and buses a short walk away
- +A quiet, tree-lined street
- –Around a 20-minute walk down the main avenue to the old centre
”In an upmarket neighbourhood, with the metro and buses five minutes away on foot.” — guest, translated
Noise levels
- +Quiet rooms on a calm street
- –Construction work nearby brings noise from early morning
- –Poor soundproofing between rooms
- –Street noise through a window that would not close properly
”There was a bit of construction nearby, so it was a little noisy in the mornings.” — guest, translated
Value for money
- –Overpriced for a five-star hotel, many feel
- –A charge for water and snacks that looked complimentary
- –Breakfast not included, even in the top suite
”Not good value for the condition of the room: worn flooring, mould in the bathroom, stains on the furniture.” — guest, translated
Frequently asked questions
How far is PortoBay Liberdade from the airport?
PortoBay Liberdade is 5.9 km from Lisbon Airport (LIS).
How far is PortoBay Liberdade from the centre of Lisbon?
PortoBay Liberdade is 850 m from the centre of Lisbon.
How do guests rate PortoBay Liberdade?
PortoBay Liberdade is rated 4.6 out of 5 on Google, based on 1,337 reviews. On Booking.com it scores 9.1/10 from 1,845 guest reviews.
How many stars does PortoBay Liberdade have?
PortoBay Liberdade is a 5-star hotel.
What amenities does PortoBay Liberdade offer?
PortoBay Liberdade offers indoor swimming pool, private parking, free Wifi, airport shuttle, spa and wellness center and non-smoking rooms.
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Rua Rosa Araújo, 8, Santo Antonio, 1250-195 Lisbon, Portugal