




In short: Tripplo’s analysis covers a sample of 14 guest reviews of Grupotel Orquidea. Guests in the sample highlight Food & restaurants, Service & staff and The rooms.
Grupotel Orquidea in San Agustin offers direct beachfront access, a sun terrace, and a lush garden. Guests can relax by the year-round outdoor swimming pool or enjoy the sun on the beach.
Rooms feature air-conditioning, balconies, private bathrooms, and modern amenities. Additional facilities include a fitness room, wellness packages, and a children's playground.
The modern restaurant serves European cuisine for brunch and dinner. A bar provides a relaxing atmosphere for evening entertainment.
Bahia Feliz Beach is a 9-minute walk away, while Gran Canaria Airport lies 20 km from the hotel. Other attractions include Yumbo Centre (8 km) and Aqualand Maspalomas (12 km).
Facts we have checked
- All inclusive
Source: grupotel.com · checked 12 Sept 2026
Tripplo's verdict, based on guest reviews
Tripplo’s analysis · Updated 10 October 2026 · How we review hotels
Grupotel Orquidea is well rated by guests and has one of the broadest review bases among Gran Canaria's all-inclusive hotels. Guests praise the location, the pools and the staff. Bahía Feliz is a quiet, purpose-built resort area, so restaurants and nightlife mean a drive to San Agustín or Playa del Inglés.
Guests score it 8.5 out of 10 — the average across the 29 hotels we list on Gran Canaria is 8.8.
Featured in our guide: 16 all-inclusive hotels in Gran Canaria: The best in 2026
What Guests Loved
- Seafront position in Bahía Feliz
- Indoor and outdoor pools plus a spa
- All-inclusive available alongside other board options
- About ten minutes from the airport
Things to Consider
- Quiet resort complex with little within walking distance
- Windier than the Maspalomas beaches
Free PDF: what guests really say about Grupotel Orquidea
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- Pros and cons in every category guests mention
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Should you book it?
Grupotel Orquidea is worth booking for travellers wanting an all-inclusive seafront stay in Bahía Feliz — but pick somewhere else if you want lively bars and shops within walking distance.
Book it if you want
- Travellers wanting an all-inclusive seafront stay in Bahía Feliz
- Those wanting both indoor and outdoor pools plus a spa
- Guests wanting a quick ten-minute transfer from the airport
- Anyone prioritising a quiet, low-key resort complex
Pick somewhere else if
- You want lively bars and shops within walking distance
- You want calmer, more sheltered beaches than Bahía Feliz offers
- You'd rather stay near Maspalomas for less wind
Rooms & which one to pick
Our tip: Couples should book the Double Room with Sea View (2 Adults), which offers the same two twin beds as the standard option but with the added sea view. Families needing extra space should choose either the Double Room (2 Adults + 2 Children) or the Double Room with Sea View (2 Adults + 2 Children), both fitting four via the two twin beds and sofa bed.
- Double Room (2 Adults)2 twin bedssleeps 2
- Double Room (2 Adults + 1 Child)2 twin beds and 1 sofa bedsleeps 3
- Double Room (1 Adult)2 twin bedssleeps 1
- Double Room (2 Adults + 2 Children)2 twin beds and 1 sofa bedsleeps 4
- Double Room with Sea View (1 Adult)2 twin bedssleeps 1
- Double Room with Sea View (2 Adults)2 twin bedssleeps 2
- Double Room with Sea View (2 Adults + 1 Child)2 twin beds and 1 sofa bedsleeps 3
- Double Room with Sea View (2 Adults + 2 Children)2 twin beds and 1 sofa bedsleeps 4
Room types as listed on Booking.com; availability varies by date.
Prices at Grupotel Orquidea
When we last checked (5 October 2026), a 2-night stay for two adults cost from €368 in total (€184 per night).
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
Photos from previous guests
Photos provided by GoogleWhat guests say
Reviews from Google“There is a reason we have been here more than once and that’s because it’s excellent all round. The staff are amazing, friendly, knowledgeable and helpful. You only have to look around to see how hard they work and how much pride they take in their jobs. If I was the owner I would be very very proud of all of them. The rooms are great and they are cleaned to a high standard every day. The food is good, regular menu changes and the it is cooked very well. The location is good for a family hotel and they have dedicated security. The location is great for key attractions and this hotel works very well with TUI to provide really good excursions. The pools are big enough even at business times and are safe in the presence of lifeguards who are very attentive to their role. On site shops ante handy for last minute purchases with the choice to go to bigger supermarkets annd shops only a 5 minute walk away. All in all this is an excellent example of 4* hotel and I would recommend it to anyone. We will be back for a third time next year.”
“This was a last minute 4-night stay and we got a very good deal, but even so we have absolutely loved our time here! Everything has been thought of. We arrived late at night but the selection of food was great, from lasagne to pizzas etc. Dinner each day was very busy but we expected that. The pools were warm and I must mention the AI drinks - no bar queues as you can help yourself to all premium soft drinks, beer, wine and sangria. Only needed the bar for cocktails and they were lovely and strong. The split level rooms are a fab idea. All of the staff were very friendly but it does help if you greet them in their own language (many don't). There are so many activities to take part in, we attended a foam party, beach party and aerobics while we were there and chose to relax the rest of the time - but there is lots to do if you want it. There are also two handy on-site shops. Will be coming back for sure!”
“The room was lovely and I could not get enough of the food. Everyone who works here is genuinely so happy and look like they enjoy there job and talking to you. The service is impressive as they work so hard especially the cleaners who left our room spotless every time. The location is quite far from major cities however there are many transportation routes to easily get there and they vary is prices either buses being cheap but taxis being more efficient. All of the activities on offer here especially the evening ones although mostly aimed at children are very entertaining. Overall I enjoyed my experience and would definitely recommend especially to families.”
“Great hotel experience. Front of house staff always helpful and willing to give you great information. Entertainment crew were amazing and the shows at night were always good and my little girl enjoyed dancing along to all the shows. The senior bartender behind the entertainment bar is always happy and friendly. Queuing for the towel run in the morning was a bit of a pain, but not the hotels fault (just us Brits enjoying a queue). Always a good range of food and the basics like chips and pizza for fussy kids. We've been three times and we've always lived our time there.”
“Here as a multi generation family, it is lovely. Don't let the dodgy reviews put you off. The food is typical AI but its good, entertainment is great for the kids. Lovely cocktail bar Frankys over the road with amazing drinks. Rocky beach bring beach shoes and worth 3 euros for a sunbed if you want to get out of the way for a while. I would definitely return 😀”
What guests actually say
Tripplo’s analysis uses a sample of 14 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +Guests report food available even on late arrivals, from lasagne to pizza
- +Self-service all-inclusive drinks mean no queues at the bar
”We arrived late at night but the selection of food was great. The AI drinks — no bar queues, as you can help yourself.” — guest, translated
Service & staff
- +Guests describe staff who clearly take pride in the work
- +The entertainment team and the evening shows are named by families
”The staff are amazing, friendly, knowledgeable and helpful — you only have to look around to see how much pride they take.” — guest, translated
Pools, beach & aquapark
The rooms
- +Rooms described as big and bright, with sea views from the higher floors
- +Housekeeping leaves rooms spotless, guests write
”Big and bright rooms — anything above the fourth floor has unobstructed ocean views.” — guest, translated
Condition & cleanliness
Location
- +The hotel stands directly on the beach in Bahía Feliz
- +Bus routes make the bigger resorts easy to reach
- –Guests describe a rocky beach and a quiet complex far from the towns
”Orquidea is situated right on the beach, and it's the perfect place for long walks by the sea.” — guest, translated
Noise levels and value for money are mentioned too rarely in the sample for an honest picture — we don't guess.
Frequently asked questions
How far is Grupotel Orquidea from the airport?
Grupotel Orquidea is 21 km from Gran Canaria Airport (LPA).
How far is Grupotel Orquidea from the centre of Gran Canaria?
Grupotel Orquidea is 15.5 km from the centre of Gran Canaria.
How do guests rate Grupotel Orquidea?
Grupotel Orquidea is rated 4.4 out of 5 on Google, based on 4,997 reviews. On Booking.com it scores 8.5/10 from 2,679 guest reviews.
How many stars does Grupotel Orquidea have?
Grupotel Orquidea is a 4-star hotel.
What amenities does Grupotel Orquidea offer?
Grupotel Orquidea offers beachfront, 2 swimming pools, indoor swimming pool, spa and wellness center, fitness center and restaurant.
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Calle Viejos Tendereteros s/n, Bahía Feliz, 35100 San Bartolomé de Tirajana, Spain





