In short: Tripplo’s analysis covers a sample of 73 guest reviews of Ella Helea. Guests in the sample highlight Service & staff, Food & restaurants and Condition & cleanliness. The most common complaints: Long waits for rooms on arrival, sometimes until the evening. Long queues at the buffet, especially at breakfast.
Ella Helea in Kallithea, Rhodes offers a private beach area and direct beachfront access. Guests enjoy sea views and a year-round outdoor swimming pool.
The resort features spa facilities, a fitness centre, sun terrace, and lush gardens. Additional amenities include a restaurant, bar, and free WiFi.
Rooms offer air-conditioning, balconies, and private bathrooms. Family rooms and a children's playground cater to all guests.
A variety of cuisines are available at the restaurant, including Greek, American, Italian, and Mediterranean. Breakfast is served as a buffet.
Agia Marina Beach is 2 km away, while Rhodes International Airport is 17 km from the resort.
Tripplo's verdict, based on guest reviews
Tripplo’s analysis · Updated 10 October 2026 · How we review hotels
Ella Helea is tailored for families seeking comprehensive children's facilities and a high-end wellness centre. Rated exceptionally well by guests on Booking.com, this resort provides direct access to a private beach and a year-round outdoor swimming pool. Guests have access to world-class dining and extensive family facilities. However, its distance from Rhodes Old Town can be inconvenient, and high occupancy levels during peak season affect pool temperatures.
Guests score it 8.5 out of 10 — the average across the 14 hotels we list on Rhodes is 9.1.
What Guests Loved
- The property provides immediate access to a private stretch of the Kallithea coastline, where guests can enjoy clear Aegean waters and complimentary sun loungers without navigating public crowds.
- The resort features a large outdoor pool maintained throughout the year, allowing for swimming across various seasons, supported by a structured sun terrace for quiet relaxation.
Things to Consider
- While situated in the scenic area of Kallithea, the hotel is approximately a fifteen-minute drive from the historical center of Rhodes, necessitating a car or taxi for urban exploration.
- The resort's extensive amenities attract many families during the summer months, which can lead to a more energetic atmosphere in communal dining and pool areas during the day.
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Should you book it?
Book it if you want
- Beach days with the sand a few steps away
- Travellers wanting the beach and pools in one place
- Guests who plan the day around the pool
Prices at Ella Helea
When we last checked (30 September 2026), a 2-night stay for two adults cost from €535 in total (€268 per night).
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
Typical price per night: €313. Lowest €232 (check-in 26 Oct), highest €483 (check-in 27 Sept).
Friday and Saturday check-ins cost about the same per night as the rest of the week.
Price per night for check-ins from 22 Sept to 30 Oct, measured daily by Tripplo for 2 nights and two adults, one month ahead.
Photos from previous guests
Photos provided by GoogleWhat guests say
Reviews from Google“We had an absolutely wonderful stay at Ella Helea. From the moment we arrived, everything exceeded our expectations. The Guest Relations team deserves special recognition for their exceptional hospitality, professionalism, and genuine care. They made us feel welcome throughout our stay and were always available to assist with a warm smile, ensuring every detail was perfect. The reception staff were equally outstanding—friendly, efficient, and always ready to help. Check-in and check-out were smooth, and their excellent service made a great first and last impression. The food was simply exceptional. Every meal offered a wide variety of fresh, delicious, and beautifully presented dishes. The quality, flavors, and attention to detail were truly impressive. Overall, Ella Helea is a fantastic hotel that combines outstanding service with amazing cuisine. We highly recommend it to anyone looking for a relaxing and memorable holiday. We can't wait to return! ⭐⭐⭐⭐⭐”
“⭐⭐⭐⭐⭐ 10/10 Our stay at Ella Hotel Helea was absolutely outstanding. Everything was perfect from the moment we arrived until the day we left. The hotel is beautiful, modern, and impeccably maintained. Our room was spacious, spotless, and extremely comfortable. Every area of the hotel reflected exceptional quality and attention to detail. What truly made our stay unforgettable was the incredible staff. Every member of the team was warm, welcoming, professional, and genuinely committed to making our vacation perfect. The level of service exceeded all our expectations. We would like to thank the entire team for their kindness, hospitality, and dedication. We highly recommend Ella Hotel Helea to anyone visiting Rhodes. It was a truly wonderful experience, and we can’t wait to come back! Thank you for an unforgettable vacation!”
“We are currently staying at Ella Resorts and are having such a lovely experience so far. The weather has been beautiful, which is making our stay even more enjoyable. The service has been absolutely amazing from the moment we arrived, and the staff have gone above and beyond to make us feel welcome and looked after. We truly couldn’t ask for anything more. Everything has exceeded our expectations, and we are thoroughly enjoying our time here. Thank you to the entire team for making our stay so special and memorable. We look forward to enjoying the rest of our holiday here!”
“From the moment we arrived at Ella Helea Hotel in Rhodes, Greece, we knew we were in for an exceptional stay. The accommodations exceeded expectations—our room was beautifully comfortable, spotless, and thoughtfully set up for relaxing after a day of exploring. The attention to detail in the cleanliness, bedding, and overall atmosphere made it feel like a true home away from home. The staff were outstanding. Everyone we encountered—from reception to the team who looked after the hotel—was genuinely friendly, attentive, and eager to help. They made us feel welcome right away and offered useful local recommendations that helped us make the most of our time on the island. The food was another highlight. Breakfast was fresh, varied, and satisfying, with plenty of options to suit every taste. In addition, the dining experience throughout the day felt warm and inviting, with quality ingredients and flavors that kept us excited about every meal. We especially appreciated the consistency and the care taken in presentation. Overall, the entire experience felt seamless and memorable. The hotel has a calm, welcoming vibe, and it’s clear that both comfort and hospitality are priorities here. We left Rhodes feeling refreshed, cared for, and already hoping to return. If you’re looking for a relaxing, high-quality stay with great people and delicious food, Ella Helea Hotel absolutely delivers—an easy 5-star recommendation.”
“From the moment we arrived at the hotel until the moment we checked out, everything was absolutely perfect. All the staff were incredibly friendly, welcoming, and attentive, the food was amazing, and everywhere was spotless. What made this hotel even more special for us was that we found out our baby’s gender here. We asked our lovely Katerina Khlistun to arrange a small celebration for us, and she helped create truly unforgettable memories. We will definitely be coming back, and we’ve already recommended the hotel to so many people. We look forward to seeing you again soon!”
What guests actually say
Tripplo’s analysis uses a sample of 73 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +A wide, varied choice at every meal
- +Fresh, tasty food, and some prefer the main buffet
- +Good Greek and Italian à la carte restaurants
- +Popular food stalls and snacks out by the pool
- –Long queues at the buffet, especially at breakfast
- –Some find the food repetitive or below the hotel's standard
- –The à la carte restaurants are hard to book, and all-inclusive allows just one visit
”An insane number of food options, and nothing is repetitive.” — guest, translated
Service & staff
- +Kind, helpful staff who go the extra mile
- +Thoughtful touches such as a birthday cake and a room upgrade
- +Committed staff at the kids' club and the evening entertainment
- –Long waits for rooms on arrival, sometimes until the evening
- –Complaints and requests go unanswered or are handled poorly
- –Some guests describe rude or impatient staff
”Especially the staff, who were extremely helpful and kind. Nothing was too much trouble.” — guest, translated
Pools, beach & aquapark
- +Plenty of pools, water slides and a water park for children
- +A lovely beach right next to the hotel
- +Non-slip surfaces around the pools
- +An adults-only section of the beach
- –Sunloungers are hard to find, as guests reserve them early with towels
- –Very cold pools
- –Crowded pools and beach when the hotel is full
”Great water slides for my boy (and me), and lots of pools.” — guest, translated
The rooms
- +Comfortable beds and spacious, well-equipped rooms
- +Some rooms have direct access to a pool
- –Weak or locked air conditioning leaves rooms too warm
- –Rooms that do not match the booking or sit far from the lobby
- –A musty or damp smell in some rooms and bathrooms
”A pleasant, spacious room. The beds were fine, but I expected more at this price.” — guest, translated
Condition & cleanliness
- +A clean, well-kept hotel
- +Freshly renovated, modern and in good repair
- +Rooms cleaned thoroughly every day
- –Rooms not cleaned properly or on time, according to some guests
- –Musty-smelling pillows and towels, and ants in some rooms
- –Wear and tear in places, and a lift out of action for a week
”The hotel has been freshly renovated and feels modern and well maintained.” — guest, translated
Location
- +Right by the beach
- +Lovely views
- –A long, fairly pricey taxi ride into town
”Wonderful location, beautiful hotel, fantastic facilities for children and truly exceptional staff.” — guest, translated
Value for money
- +All-inclusive that really does include everything
- +Good value for money
- –Not every restaurant is included in the all-inclusive package
- –Extra charges, for instance for a baby's stay and the airport transfer
- –Some guests feel the stay falls short of the price
”Very disappointing that an all-inclusive package did not include access to all the restaurants.” — guest, translated
Noise levels are mentioned too rarely in the sample for an honest picture — we don't guess.
Frequently asked questions
How far is Ella Helea from the airport?
Ella Helea is 13 km from Rhodes International Airport (RHO).
How far is Ella Helea from the centre of Rhodes?
Ella Helea is 4.2 km from the centre of Rhodes.
How do guests rate Ella Helea?
Ella Helea is rated 4.3 out of 5 on Google, based on 2,186 reviews. On Booking.com it scores 8.5/10 from 2,524 guest reviews.
How many stars does Ella Helea have?
Ella Helea is a 4-star hotel.
What amenities does Ella Helea offer?
Ella Helea offers beachfront, private Beach, free Wifi, swimming Pool, spa and fitness Center.
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Leof. Kallitheas 215, Rodos 851 00, Greece