In short: Tripplo’s analysis covers a sample of 46 guest reviews of Carrossa Hotel & Spa. Guests in the sample highlight Service & staff, Food & restaurants and Pools, beach & aquapark. The most common complaints: Wine prices draw recurring criticism. The evening tasting menu described as uneven by some.
Carrossa Hotel & Spa in Artá offers a 5-star experience with spa facilities, a wellness centre, indoor swimming pool, and a sauna. Guests enjoy mountain and sea views, balconies, and private entrances.
The hotel features a fitness centre, sun terrace, and a garden. Free WiFi is available throughout the property. Additional services include a 24-hour front desk, concierge, and live music.
A modern restaurant serves Spanish, international, and European cuisines with vegetarian, gluten-free, and dairy-free options. Breakfast includes champagne, local specialities, and fresh pastries.
Located 67 km from Palma de Mallorca Airport, the hotel is near attractions such as Alcudia Old Town (36 km) and The Caves of Drach (23 km). Guests appreciate the attentive staff and excellent breakfast.
Facts we have checked
- Spa
- Indoor pool
- Sauna/steam
- Signature treatments
Tripplo's verdict, based on guest reviews
Tripplo’s analysis · Updated 10 October 2026 · How we review hotels
Spa lovers desiring private room entrances and scenic hillside seclusion will find this countryside hotel best for their stay. Guests on Google and Booking.com review it very warmly. Features include dual indoor and outdoor pools and extensive thermal facilities. On the downside, the remote location requires a rental car, and there are few walkable dining options.
Guests score it 9.2 out of 10 — the average across the 54 hotels we list on Mallorca is 9.1.
What Guests Loved
- Positioned on a hillside in Artá, the property offers views that stretch across the rolling hills to the distant Alcudia Bay, providing a serene backdrop for relaxation.
- The modern spa pavilion includes a heated indoor pool, a Finnish sauna, and steam baths, making it a reliable retreat regardless of the season.
Things to Consider
- Situated in the rural northeast of Mallorca, the hotel is secluded, meaning guests will need a car to explore nearby beaches and towns comfortably.
- Because of the estate's isolation, off-site dining requires a short drive, though the two on-site restaurants offer high-quality Mediterranean cuisine to compensate.
Free PDF: what guests really say about Carrossa Hotel & Spa
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- Pros and cons in every category guests mention
- The complaints that come up again and again
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Should you book it?
Carrossa Hotel & Spa is worth booking for spa lovers seeking excellent thermal facilities and pools — but pick somewhere else if you prefer not to hire a car.
Book it if you want
- Spa lovers seeking excellent thermal facilities and pools
- Guests desiring private room entrances and seclusion
- Travellers wanting a quiet, scenic hillside retreat
Pick somewhere else if
- You prefer not to hire a car
- You want dining options within walking distance
Rooms & which one to pick
Our tip: For families of four requiring more space, the One-Bedroom Suite is ideal as it features one king bed, one sofa bed, and 35 m² of space. Couples wanting a terrace and more room should book the Junior Suite with Terrace, which offers 40 m² of space and one king bed.
- Small Double Room1 full bedsleeps 216 m²Internet accessAir conditioningPrivate bathroom
- Standard King Room1 king bedsleeps 228 m²Internet accessAir conditioningPrivate bathroom
- Deluxe King Room1 king bedsleeps 240 m²Internet accessAir conditioningPrivate bathroom
- One-Bedroom Suite1 king bed, 1 sofa bedsleeps 435 m²Internet accessAir conditioningPrivate bathroom
- Superior Double Room1 king bedsleeps 225 m²Internet accessAir conditioningPrivate bathroom
- Junior Suite with Terrace1 king bedsleeps 240 m²Internet accessAir conditioningPrivate bathroom
- Deluxe Suite with Sea View1 king bedsleeps 250 m²Internet accessAir conditioningPrivate bathroom
- Superior King Suite1 king bedsleeps 255 m²Internet accessAir conditioningPrivate bathroom
- King Room with Roll-In Shower - Disability Access1 king bedsleeps 220 m²Internet accessAir conditioningPrivate bathroom
Room types as listed on Booking.com; availability varies by date.
Prices at Carrossa Hotel & Spa
When we last checked (13 October 2026), a 2-night stay for two adults cost from €508 in total (€254 per night).
Across our last 15 daily price checks, the nightly rate has ranged from €254 to €317.
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
What guests say
Reviews from Google“Fabulous 5 star hotel. Really lovely staff, grounds, views and rooms. Friendly goats roaming in the gardens make for the only entertainment. This is a quiet agroturimo, a relaxing base for exploring the island. Service is great. Children are allowed (also in the indoor pool/spa) but there is nothing in the way of activities and no town within walking distance. There is a nice restaurant and Arta is a short drive away. The lovely beaches of the north are within 30 mins.”
“Exceptional, but with One Notable Gap: Everything was beautiful. However, I must point out that my husband is celiac, and in luxury hotels, gluten-free breakfast options are typically extensive — croissants, pastries, cereals, varied breads. During our stay, we received only a single reheated baguette, offered identically at breakfast and dinner throughout our entire visit. For a property of your caliber, this limited offering stood out as inconsistent with your overall excellence. A wider variety of gluten-free options would have truly reflected your commitment to premium service. Despite this, we had an extraordinary experience.”
“Hotel and surroundings are beautiful, staff are lovely, breakfast was delicious and plentiful, the tasting menu sadly was only adequate (we went half board) Id suggest forget half board and just order from the menu, it’s better if a little limited, BUT ….we had an issue with our air conditioning, took quite some time to convince them there was a problem, although reception and maintenance were super pleasant, we spent a hot uncomfortable night, then a few hours without a room the next day, due to changing room and accommodating housekeeping. Did email the manager upon departure as I thought a free cocktail for the inconvenience was a little paltry, I did expect to see the first nights discomfort reflected in our bill, however she hasn’t bothered replying which is disappointing, so if you have any issues, see the manager while you’re there.”
“Nice enough setting. Evening dinning here was average at best not terrible but was expecting better. Staff are very attentive and try to look after you. Breakfast was good though. Air conditioning is not the best and it should be for a five star hotel!”
“The best 5 star hotel in Maiorca! We have been there for 3 days last week and it was truly marvellous. The Hotel, the staff, the service, I can only recommend!”
What guests actually say
Tripplo’s analysis uses a sample of 46 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +Breakfast earns 10/10 reviews
- +Restaurant food widely praised
- –The evening tasting menu described as uneven by some
- –Gluten-free options fell short for one allergic guest
”The breakfast was also 10/10.” — guest, translated
Service & staff
- +Exceptionally attentive staff who remember guests and details
- +Help arrange personal touches and plans
”The staff were extremely attentive, welcoming and their memory and small gestures were greatly appreciated.” — guest, translated
Pools, beach & aquapark
- +Spa, pools and saunas described as amazing
- +Well-equipped gym
”The spa, pools and saunas were all amazing” — guest, translated
The rooms
Location
- +The hills, views and calm are recurring highlights
”Rolling hills and views. Very comfortable room.” — guest, translated
Noise levels
- +Described as incredibly tranquil and relaxing
”It was incredibly tranquil and relaxing.” — guest, translated
Value for money
- +"Worth the money" according to several guests
- –Wine prices draw recurring criticism
”A top class hotel and spa - truly worth the money.” — guest, translated
Condition & cleanliness are mentioned too rarely in the sample for an honest picture — we don't guess.
Frequently asked questions
How far is Carrossa Hotel & Spa from the airport?
Carrossa Hotel & Spa is 53 km from Palma de Mallorca Airport (PMI).
How far is Carrossa Hotel & Spa from the centre of Mallorca?
Carrossa Hotel & Spa is 27 km from the centre of Mallorca.
How do guests rate Carrossa Hotel & Spa?
Carrossa Hotel & Spa is rated 4.6 out of 5 on Google, based on 410 reviews. On Booking.com it scores 9.2/10 from 407 guest reviews.
How many stars does Carrossa Hotel & Spa have?
Carrossa Hotel & Spa is a 5-star hotel.
What amenities does Carrossa Hotel & Spa offer?
Carrossa Hotel & Spa offers free Wifi, spa and wellness center, 2 swimming pools, free parking, family rooms and non-smoking rooms.
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Camí de Carrossa KM 3.4, 07570 Artá