In short: Tripplo’s analysis covers a sample of 65 guest reviews of Altis Avenida Hotel, a member of Preferred Hotels & Resorts. Guests in the sample highlight Location, Service & staff and The rooms. The most common complaints: Small rooms with little space for luggage. Prices that several guests felt were too high for what you get.
The 5-star Altis Avenida Hotel, a member of Preferred Hotels & Resorts offers luxury accommodation in the heart of Lisbon city. It is within a 5-minute walk from the shopping triangle, Rua Augusta Street, Chiado and Liberdade Avenue.
Altis Avenida Hotel, a member of Preferred Hotels & Resorts is housed in a historical building, where guests will find a mix of traditional Portuguese architecture and design inspired by Art Deco. The plush rooms feature signature retro-style furniture with the soft shades of the leather headboards. Some rooms offer views of Lisbon's historical downtown and balconies.
With a singular view over Lisbon and Tagus River, the Rossio Gastrobar offers a surprising menu of shareable dishes, a signature menu of cocktails and a careful selection of wines. A tasty breakfast buffet may be enjoyed on the 7th floor with a panoramic view over Liberdade Avenue.
With a 24-hour front desk, the hotel features a business centre and meeting rooms. Laundry, dry cleaning, ironing and shoeshine services are provided, upon an extra fee. A car rental service is also available.
The Altis Avenida Hotel, a member of Preferred Hotels & Resorts is steps from Rossio Station and close to Santa Justa Elevator. Historic Chiado features many traditional shops and cafés, at a 10-minute walk. Also within a 10-minute walk are the bars of the popular Bairro Alto district. Portela International Airport is 7 km from Hotel Altis Avenida.
Tripplo's verdict, based on guest reviews
Tripplo’s analysis · Updated 10 October 2026 · How we review hotels
Altis Avenida Hotel, a member of Preferred Hotels & Resorts is best for shopping enthusiasts who appreciate elegant Art Deco design. Glowingly reviewed by guests, it offers panoramic rooftop dining and easy access to luxury shopping avenues. Although highly convenient, lower rooms may experience street noise, and standard guest rooms are compact in space.
Guests score it 9.3 out of 10 — the average across the 19 hotels we list in Lisbon is 9.1.
What Guests Loved
- Situated in Rossio, the hotel places guests steps from the high-end boutiques of Avenida da Liberdade and the historic streets of Chiado, making exploration effortless.
- The restored 1940s modernist building features a striking geometric facade, while interiors blend classic Portuguese elements with sophisticated Art Deco glamour.
Things to Consider
- Its central position overlooking Praça dos Restauradores means traffic sounds can filter in, though double-glazed windows effectively mitigate most of the city bustle.
- Standard guest rooms are modestly sized, a common feature of historic European properties. Travelers requiring extra space may want to upgrade to a suite.
Free PDF: what guests really say about Altis Avenida Hotel, a member of Preferred Hotels & Resorts
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Should you book it?
Book it if you want
- Travellers who want to walk into town
- Travellers wanting a central location and a view in one place
- Guests who want the view from the room
Prices at Altis Avenida Hotel, a member of Preferred Hotels & Resorts
When we last checked (13 October 2026), a 2-night stay for two adults cost from €526 in total (€263 per night).
Across our last 30 daily price checks, the nightly rate has ranged from €212 to €462.
Prices sampled daily by Tripplo for a two-adult stay about a month ahead, in EUR. Your dates may differ — use the price check to see live availability.
What guests actually say
Tripplo’s analysis uses a sample of 65 guest reviews. Texts may be shortened. Mentions are counted after automated classification and describe the sample, rather than every guest’s experience.
The sample follows how Booking.com and Google sort reviews, which puts satisfied guests first, so criticism is under-represented. Read the drawbacks below and the latest reviews on Booking.com before you book.
Food & restaurants
- +A varied breakfast, served on the roof terrace with views over the city
- +A rooftop bar and restaurant looking out across Lisbon
- +Thoughtful extras, such as a breakfast box for an early departure and a separate egg menu
- –A breakfast that several guests felt lacked choice for a hotel of this class
- –A cramped, dated breakfast room
- –Takeaway breakfasts and room-service food that disappointed
”Breakfast was brilliant, eating outside with spectacular views.” — guest, translated
Service & staff
- +Friendly, helpful staff throughout the hotel
- +A front desk that goes out of its way, including tips for exploring Lisbon
- +Early check-in and luggage storage for guests arriving early
- +Kind gestures, such as a free breakfast after a cancelled flight
- –Reception and concierge staff that some guests found impolite
- –Simple requests not met, such as bottled water or restocking bathroom products
- –Housekeeping coming in while a guest was still asleep
”The staff were fantastic and exceptionally hospitable from the moment we walked in the front door.” — guest, translated
The rooms
- +Comfortable rooms with comfortable beds
- +Modern, well-equipped rooms, some with a terrace
- +Free upgrades on arrival, without guests having to ask
- +A pillow menu and small treats at turndown
- –Small rooms with little space for luggage
- –Dated furniture and old towels and bedding
- –Dark rooms, and pillows and beds some guests found uncomfortable
”Rooms were a little smaller than expected but very clean and comfortable.” — guest, translated
Condition & cleanliness
- +A well-kept hotel with very clean rooms
- +Spotless bathrooms
- –Cleanliness that some guests found poor, in bathrooms and on carpets
- –An older building with worn linen and cheap materials
- –A TV that kept failing
”The hotel itself makes a very well-kept impression, and the rooms are fully up to date.” — guest, translated
Location
- +A central spot opposite the station, with most sights within walking distance
- +Plenty of good restaurants in the area
- +Easy to reach by metro from the airport
- +A roof terrace with sweeping views over Lisbon
- –No proper drop-off point in front of the hotel
- –No hotel garage for guests arriving by car
”Very well located opposite the station, everything can be done on foot, and the rooftop has a superb view.” — guest, translated
Noise levels
- +A quiet room for one guest, despite the central location
- –Traffic noise and car horns late into the night, which made it hard to fall asleep
”The rooms are very noisy because of the central location, which makes it hard to fall asleep.” — guest, translated
Value for money
- –Prices that several guests felt were too high for what you get
- –A hotel some felt did not live up to its category
- –Extra costs, such as paid parking and a tip added to the restaurant bill
”Location good, but much too expensive for what you get.” — guest, translated
Pools, beach & aquapark are mentioned too rarely in the sample for an honest picture — we don't guess.
Frequently asked questions
How far is Altis Avenida Hotel, a member of Preferred Hotels & Resorts from the airport?
Altis Avenida Hotel, a member of Preferred Hotels & Resorts is 6.6 km from Lisbon Airport (LIS).
How far is Altis Avenida Hotel, a member of Preferred Hotels & Resorts from the centre of Lisbon?
Altis Avenida Hotel, a member of Preferred Hotels & Resorts is 800 m from the centre of Lisbon.
How do guests rate Altis Avenida Hotel, a member of Preferred Hotels & Resorts?
Altis Avenida Hotel, a member of Preferred Hotels & Resorts is rated 4.7 out of 5 on Google, based on 1,466 reviews. On Booking.com it scores 9.3/10 from 2,320 guest reviews.
How many stars does Altis Avenida Hotel, a member of Preferred Hotels & Resorts have?
Altis Avenida Hotel, a member of Preferred Hotels & Resorts is a 5-star hotel.
What amenities does Altis Avenida Hotel, a member of Preferred Hotels & Resorts offer?
Altis Avenida Hotel, a member of Preferred Hotels & Resorts offers parking, free Wifi, family rooms, non-smoking rooms, fitness center and restaurant.
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Rua 1º De Dezembro, 120, Santa Maria Maior, 1200-360 Lisbon, Portugal